Event Manager | Full-Time | Miami Beach Convention Center

Oak View Group•Miami Beach, FL

3d•$60,000 - $70,000•Onsite

About The Position

The Event Manager at the Miami Beach Convention Center (MBCC) and its Campus is the nucleus of every event responsible for planning, coordinating, and executing all aspects of event delivery. As the primary liaison between clients, internal MBCC teams, contract partners, Greater Miami Convention & Visitors Bureau (GMCVB), and other key internal/external stakeholders, the Event Manager ensures every detail is executed with precision, professionalism, efficiency and outstanding guest service. Rooted in a hospitality-first philosophy, this role champions the MBCC’s commitment to excellence in customer service and venue management ensuring exceptional events and memorable experiences for all guests. Responsibilities include adherence to the event planning guide, event license agreement, and managing the full event lifecycle—from pre-event planning through post-event analysis. The role drives key initiatives in sustainability, revenue growth, and continuous improvement, while exemplifying hospitality-based service standards and maintaining a visible, responsive presence throughout each event.

Requirements

Bachelor’s degree in Event Management, Hospitality, Business Administration, or related field preferred.
Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry.
Experience in or with convention centers, hotels with meeting or ballroom space, or multi-use venues is essential, along with a strong understanding of hospitality-driven event operations, service standards, and client service models.
Strong interpersonal, organizational, and time management skills.
Excellent communication skills, including verbal, written, and presentation delivery.
Ability to multitask and thrive in a fast-paced, deadline-driven environment.
Demonstrated customer service expertise with proven conflict resolution abilities.
Financial proficiency in forecasting, billing reconciliation, and budget tracking.
Familiarity with event services and banquet standards, venue management and culinary terminology, and room setup configurations.
Collaborative team player with the ability to coordinate across departments and contract partners.
Working knowledge of union labor environments.
Sales minded approach with a customer service mindset with the ability to identify upsell opportunities and recommend value-added services that enhance the client experience while supporting revenue goals and budget alignment.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint).
Knowledgeable Momentus (Ungerboeck), AutoCAD, and database management tools.
Experienced with Corrigo or similar work order/maintenance management systems (e.g., HOTSOS, UpKeep).
Familiar with Coupa or compatible procurement platforms (e.g., SAP Ariba, Oracle Procurement Cloud, Jaggaer, Basware, Tipalti).

Nice To Haves

Bilingual (English/Spanish) highly desirable.
Certified Meeting Professional (CMP) is preferred.
Certified Special Events Professional (CSEP) is a plus.
Project Management Professional (PMP) or similar project management certifications preferred.
OSHA 10 Certification is a plus
Other relevant certifications and continuing education in sustainability, revenue management, digital event strategy, or venue and exhibition management are also highly valued.