Sales Manager | Full-Time | Terre Haute Convention Center

Oak View Group•Terre Haute, IN

1d•Onsite

About The Position

The Sales Manager is responsible for assisting in the overall execution of the Terre Haute Convention Center's sales initiatives for the local Terre Haute market, regional Indiana and Midwest, and national market, including, but not limited to, corporate meetings, conventions, conferences, weddings, and special events. The sales manager will actively prospect and work directly with the client on rates and terms of the contract and convey information to all departments. The sales manager should have strong verbal and written communication skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, and possess a basic understanding of event sales, public relations, event marketing, and special event planning and execution. The sales manager is an intricate part of the team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company. The sales manager should be active in the community and participate in community events.

Requirements

3-5+ years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.
High school diploma or equivalent GED is required.
Ability to work event nights, weekends, and holidays as required.
Has a strong track record of building relationships and generating new business.
Excellent organizational skills, leadership skills, and customer service skills.
Enthusiastic and positive thinker.
Accurate financial reporting.
Strong management, sales, motivational & organizational skills.
Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.

Nice To Haves

Bachelor’s degree from an accredited college or university with major coursework in marketing, business administration, or a related field preferred.
Experience with event scheduling and booking procedures is a plus.

Responsibilities

Performs related work as assigned by the Director of Sales and General Manager.
Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements
Primary sales contact for all groups within assigned market(s).
Exercise independent judgment to determine pricing for events using yield management techniques.
Set appointments and make outside calls to potential clients.
Make solicitation calls and assist with promotions and direct mail activities
Researches, identifies, and establishes the appropriateness of groups for the venue.
Attend industry events and tradeshows as may be required; overnight travel stays may occur.
Prepare written proposals, event contracts, sales folders, sales kits, event diagrams, and correspondence to clients.
Enter and maintain complete and accurate information into INFOR, a facility booking CRM.
Participates in the development of newsletters and other marketing materials as needed.
Prepare reports, correspondence, memoranda, and agreements and forecast projections.
Provide assistance and staff support to the director of sales.
Serve as a liaison with industry representatives, the general public, and other convention center departments and divisions.
Prepare and deliver verbal presentations to groups of various sizes.
Communicate clearly and concisely, both orally and in writing.
Working as a Manager on Duty (MOD) as required and at times during events as needed.
Assist in the development of and work self-promoted events as required.
Analyzing competitors and target markets
Provide excellent customer service assistance to internal and external clients.
Actively participate in internal committees.
Work directly and seamlessly with hotel partners and CVB.
Travel to regional areas throughout the year in search of new business.
Perform other duties as assigned.