Event Manager

ASM Global • Fort Lauderdale, FL

19d • Onsite

About The Position

The Event Manager provides exceptional client service by planning, coordinating, and managing conventions, meetings, trade shows, banquets, and special events at the Broward County Convention Center. Serving as the primary liaison between clients and internal departments, the role oversees event logistics from booking through execution, supporting seamless operations, effective cross-functional coordination, and an outstanding client experience. The position is part of the Event Services department and reports to the Assistant Director of Event Services or Director of Event Services.

The role requires working knowledge of convention center or event venue operations, facility services, event logistics, and related equipment. It is onsite and requires a flexible schedule that may include days, evenings, weekends, holidays, and extended hours based on event schedules. The employee must be able to move throughout a large convention center campus and perform the physical activities described in the posting, including lifting up to 25 pounds regularly and up to 50 pounds occasionally.

Requirements

• High school diploma or GED required.
• At least two years of management or event management experience coordinating events at a convention center, conference center, arena, stadium, hotel, or other multipurpose event facility.
• Working knowledge of convention center or event venue operations, facility services, event logistics, and related equipment.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, planning, and time-management skills, including the ability to manage priorities and meet deadlines.
• Problem-solving, decision-making, and customer service skills.
• Ability to build and maintain positive working relationships with clients, vendors, and employees at all organizational levels.
• Professional demeanor, appearance, and strong work ethic.
• Ability to work in a fast-paced, customer-focused environment.
• Ability to work independently with minimal supervision and collaborate effectively as part of a team.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, Teams, and PowerPoint.
• Ability to work a flexible schedule, including days, evenings, weekends, holidays, and extended hours as required by event schedules.
• Ability to sit, stand, walk, and move throughout the facility for extended periods.
• Ability to traverse a large convention center campus, including exhibit halls, meeting rooms, loading docks, public areas, stairwells, and outdoor spaces.
• Ability to bend, stoop, kneel, crouch, reach, climb stairs, and maintain mobility during event operations, inspections, and client meetings.
• Ability to lift, carry, push, and/or pull up to 25 pounds regularly and up to 50 pounds occasionally, with or without assistance.
• Ability to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

Nice To Haves

• Associate's or Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
• Experience with AutoCAD or comparable diagram drafting software.
• Experience with Momentus Elite (VenueOps) or comparable event planning software.
• An equivalent combination of education, training, and relevant experience may be considered.

Responsibilities

• Oversee event operations and facility services for assigned conventions, meetings, trade shows, banquets, and special events.
• Manage multiple client accounts while providing customer service and meeting deadlines.
• Serve as the primary liaison among clients, venue departments, and service partners throughout the event lifecycle.
• Guide clients through event planning by interpreting contracts, venue policies, procedures, and operational requirements.
• Coordinate event details, including floor plans, room setups, audiovisual requirements, utility services, insurance documentation, and schedules.
• Prepare event estimates, monitor event expenses, and prepare invoices and final event billing as applicable.
• Coordinate with internal departments and contracted service providers to support event execution.
• Communicate event requirements to operational departments through event orders, planning meetings, and other documentation.
• Assist with reviewing floor plans, room layouts, and setup requirements to support operational efficiency and client satisfaction.
• Conduct pre-event planning meetings, pre-convention meetings, site visits, and post-event follow-up as needed.
• Provide onsite event management, monitor activities, coordinate with venue departments and vendors, and resolve operational issues.
• Respond promptly and professionally to client requests, questions, and concerns.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED