Event Manager

Auburn Marriott Opelika Resort & Spa at Grand National • Florence, AL

18d

About The Position

Renaissance Shoals Resort and Spa is seeking an experienced, passionate Event Manager to plan and execute events at the resort. The Event Manager works closely with the sales team, hotel departments, and clients to manage each event from initial consultation through its conclusion, delivering attentive service and a well-coordinated guest experience. This role suits someone who thrives in a fast-paced, guest-focused environment and has strong organizational skills.

The position includes coordinating event operations, managing group room blocks and meeting space assignments, overseeing budgets, identifying upselling opportunities, and ensuring events meet client expectations and financial goals. The Event Manager also responds to feedback and resolves issues to continually improve the event experience.

Requirements

• Experienced and passionate event management professional.
• Exceptional organizational skills.
• Ability to thrive in a fast-paced, guest-focused environment.

Responsibilities

• Serve as the main client contact from planning through post-event follow-up, providing clear communication and personalized service.
• Lead pre-event meetings, oversee Banquet Event Orders, manage timelines, and coordinate execution across departments.
• Manage group room blocks, meeting space assignments, and event details using tools such as Marriott Global Source and Passkey.
• Monitor budgets, maximize upselling opportunities, and ensure events meet client expectations and financial goals.
• Address guest feedback promptly, resolve issues effectively, and seek ways to enhance the event experience.

Benefits

• Health, dental, and vision coverage, including FSA and HSA options.
• 401(k) with company match.
• Hotel, dining, golf, and retail discounts at PCH properties and globally through Renaissance.
• Ongoing training and development with opportunities for career advancement.
• Employee rewards and recognition programs.
• Friendly and supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed