Event Manager - Special Events (Hotel Sales)

GO-Global Outsourcing Inc•Orlando, FL
•Remote

About The Position

The Event Manager supports the Senior Event Manager and Director of Special Events in planning, coordinating, and delivering high-quality events for the Special Events Team at a large, global hotel chain. The role manages event logistics, communications, vendor coordination, branding needs, and reporting, helping ensure internal and customer-facing events are executed smoothly, professionally, and in line with stakeholder objectives. This position requires strong organizational and communication skills and the ability to manage multiple projects in a fast-paced environment. It is a remote role requiring 25% travel. Candidates must be based somewhere with convenient access to a major airport. The position is full-time and temporary, scheduled through December 31, 2027.

Requirements

  • Proven experience planning, coordinating, and executing events from concept to completion.
  • Strong organizational and time-management skills, with the ability to handle multiple events and deadlines simultaneously.
  • Excellent verbal and written communication skills.
  • Experience managing budgets, negotiating vendor contracts, and tracking expenses.
  • Ability to evaluate event performance using KPIs and participant feedback.
  • Resourceful problem-solver who is comfortable navigating last-minute changes.
  • Flexible approach to work hours and ability to support additional duties as needed.
  • Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom.
  • Professional appearance and manner.
  • Must be based in a location with convenient access to a major airport.

Nice To Haves

  • Experience with Salesforce and MicroStrategy.
  • Experience in the hospitality or travel industry.

Responsibilities

  • Partner with internal stakeholders to gather requirements, align on objectives, and ensure accurate and timely event execution.
  • Create and distribute internal and external communications, agendas, presentations, and event-related PowerPoints.
  • Manage branding needs by submitting requests, uploading assets, and coordinating with internal platforms and design teams.
  • Monitor generic event inboxes and respond to inquiries within 24 hours.
  • Handle attendee registration, including uploading lists, tracking RSVPs, processing cancellations, updating statuses, and maintaining registration platforms.
  • Support the contracting process using standard service, entertainment, and speaker agreements.
  • Prepare and issue RFPs based on event needs using the standard RFP template.
  • Maintain event financials, including expense submissions, vendor billing, and reconciliation in line with department procedures.
  • Assist with setup, coordination, and delivery of live, hybrid, and virtual events.
  • Oversee assigned workstreams for larger or more complex events to ensure deliverables meet expectations.
  • Attend internal and industry events or site visits as required.
  • Develop post-event surveys, track responses, and prepare insights and reports.
  • Capture and document key outcomes, lessons learned, and recommended improvements.

Benefits

  • Paid Time Off (PTO).
  • 401(k) with a 3% employer match after the probationary period.
  • Fully employer-paid medical, dental, and vision insurance for the employee.
  • Mobile phone allowance.
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