Event Customer Service Representative – Entry Level

GEM • Virginia Beach, VA

14h • Onsite

About The Position

We're hiring an Entry-Level Event Customer Service Representative to join our team and support customer engagement at community events, promotional events, and in-person campaigns. This is a great opportunity for recent graduates, individuals with no previous experience, retail and hospitality professionals, customer service professionals, and career changers who enjoy working with people and want to build valuable professional skills. No previous event or customer service experience is required. Paid training is provided.

Requirements

• Friendly, dependable, and comfortable interacting with people
• Motivated to learn new skills
• Professional and positive
• Comfortable working in a team environment
• Able to communicate clearly with customers and coworkers
• Organized and able to manage multiple responsibilities
• Willing to work at events and engage with the public

Nice To Haves

• Recent high school or college graduates
• First-time job seekers
• Candidates with no professional experience
• Retail and hospitality employees
• Restaurant and front-desk professionals
• Sales and customer service professionals
• Career changers
• Individuals looking to develop communication and business skills

Responsibilities

• Represent clients and organizations at events and community activities
• Welcome and engage with customers in a friendly, professional manner
• Provide information about products, services, programs, or promotions
• Answer customer questions and help identify their needs
• Assist with event setup, organization, and breakdown
• Participate in community outreach and promotional activities
• Maintain a positive and professional customer experience
• Work with team members to meet daily event and customer engagement goals
• Learn effective communication, presentation, and customer service techniques

Benefits

• Paid training
• Hands-on experience
• Supportive team environment
• Develop transferable professional skills
• Opportunities for growth and increased responsibility
• Variety of event and customer-facing activities

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED