Event Coordinator (Part Time)

Fooda•El Paso, TX

10d•Onsite

About The Position

Fooda is hiring a part-time Event Coordinator to support its workplace food events. The role includes onsite event setup and teardown, equipment and site-area cleaning, problem-solving, backup cashier coverage at Fooda Cafés, and delivering food and equipment to Fooda locations. The coordinator learns Fooda’s technology and standard operating procedures, troubleshoots operational and technical issues, promotes Fooda programs and its mobile app, provides onsite customer service, audits restaurant event setups, and escalates issues to the Operations Manager when needed. Critical hours are over lunch, typically 10 a.m. to 2 p.m.; responsibilities may span 8 a.m. to 4 p.m. depending on market needs. The posting describes a flexible part-time schedule, Monday through Friday, with hours stated as 5–25 per week in one section and 20–25 per week in another.

Requirements

Enjoy building customer relationships and providing customer service.
Be friendly, energetic, and comfortable interacting with others.
Be comfortable using technology and working in a fast-paced startup environment.
Be resourceful and able to remain composed and find solutions under pressure.
Have strong communication skills and be a self-starter.
Be organized and detail-oriented.
Know the local territory and get around efficiently using a personal car.
Be available for a part-time schedule during regular business hours, Monday through Friday; the posting specifies 5–25 hours per week and also 20–25 hours per week.
Be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
A Type-A personality is a plus.

Responsibilities

Support Fooda events by setting up and tearing down, cleaning equipment and site areas, troubleshooting problems, and ensuring a high-quality setup and customer experience.
Provide backup cashier coverage at Fooda Cafés when team members are off.
Deliver equipment and food to Fooda sites.
Learn and use Fooda technology and standard operating procedures.
Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communications.
Troubleshoot point-of-sale systems, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and provide mobile app coaching.
Provide real-time onsite customer service and resolve consumer issues promptly.
Audit restaurant event setups for consistency and quality.
Escalate issues to the Operations Manager as necessary.