Event Coordinator (Part-Time)

Fooda•Washington, DC

2h•$18 - $20•Onsite

About The Position

Fooda is hiring a part-time Event Coordinator to support workplace food events. The role includes onsite event setup and teardown, cleaning equipment and site areas, assisting restaurants with building access, serving as backup cashier at Fooda Cafés, and ensuring a high-quality setup and customer experience. The coordinator will learn Fooda’s technology and operating procedures; address ordering, delivery, restaurant-arrival, and communication problems; troubleshoot POS systems, onsite technology, and TV menu boards; conduct promotions and mobile-app coaching; provide direct customer service; audit restaurant setups; and escalate issues to the Operations Manager when needed. Critical hours are Monday through Friday from 9 a.m. to 2:30 p.m., though responsibilities may span 8 a.m. to 4 p.m. depending on market needs. The position is approximately 27.5 hours per week during regular business hours and offers flexibility. The role requires getting around the local territory efficiently in the employee’s own car.

Requirements

Friendly, high-energy approach and enjoyment of interacting with people.
Strong customer-service and relationship-building skills.
Technology savvy and comfort working in a fast-paced startup environment.
Resourceful, able to stay composed under pressure, and capable of finding solutions.
Strong communication skills and self-starter approach.
Organized and detail oriented.
Knowledge of the local territory and ability to travel efficiently using a personal car.
Seeking a steady part-time role of about 27.5 hours per week during regular business hours.
Authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
Type-A personality is a plus.

Responsibilities

Set up and tear down Fooda events, clean equipment and site areas, troubleshoot problems, and help ensure a high-quality setup and customer experience.
Serve as a backup cashier at Fooda Cafés when team members are off.
Help restaurants get onsite and gain building access.
Learn and use Fooda technology and standard operating procedures.
Resolve issues involving incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
Troubleshoot point-of-sale systems, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and coach customers on the mobile app.
Provide real-time onsite customer service and resolve consumer issues promptly.
Audit restaurant event setups for consistency and quality.
Escalate issues to the Operations Manager when needed.