Event Coordinator (Part-Time)

Fooda•Barker, NY

4d•$20 - $25•Onsite

About The Position

Fooda is hiring a part-time Event Coordinator to support food events and cafés at customer locations. The role includes onsite event setup and teardown, cleaning equipment and site areas, helping restaurants access buildings, and providing backup cashier coverage. The coordinator supports a high-quality customer experience, promotes Fooda programs and its mobile app, and responds directly to customer concerns. They also use Fooda technology and operating procedures, troubleshoot POS and other onsite technology, and escalate issues to the Operations Manager when needed. The critical hours are Monday through Friday over lunch, generally 9 a.m. to 2:30 p.m., though responsibilities may span 8 a.m. to 4 p.m. depending on market needs. The position is approximately 27.5 hours per week during regular business hours and offers flexibility. The role requires getting around the local territory efficiently in the employee’s own car.

Requirements

Enjoy building customer relationships and providing customer service.
Be friendly, energetic, and comfortable interacting with people.
Be comfortable with technology and working in a fast-paced startup environment.
Be resourceful and able to find solutions under pressure.
Have strong communication skills and be a self-starter.
Be organized and detail-oriented.
Know the local territory and be able to travel efficiently in your own car.
Be available for approximately 27.5 hours per week during regular business hours, with flexibility.
Be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience is strongly preferred.
A Type-A personality is a plus.

Responsibilities

Set up and tear down Fooda events, clean equipment and site areas, resolve onsite problems, and help ensure a high-quality setup and customer experience.
Provide backup cashier coverage at Fooda Cafés when team members are off.
Help restaurants arrive onsite and gain access to the building.
Learn Fooda’s technology and standard operating procedures.
Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
Troubleshoot the point-of-sale system, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and coach customers on the mobile app.
Provide real-time onsite customer service and resolve consumer issues promptly.
Audit restaurant event setups for consistency and quality.
Escalate issues to the Operations Manager when needed.