Event Coordinator - TPI

Genesis Hospitality•Princeton, NJ

6d•Onsite

About The Position

A fine dining restaurant and boutique hotel is seeking an experienced, team-oriented Event Coordinator for a full-time, permanent position. The coordinator supervises event associates and daily event-area operations, works with customers to confirm event details, and oversees event billing and payroll-related reporting. The role also includes daily follow-up with prospective event clients, weekly event information submissions to management, preparing and cleaning up the hotel’s continental breakfast from 7 AM to 11 AM, and, if needed, one front-desk shift per week and/or one night-audit shift per week. The employee must be willing to work weekdays, nights, weekends, and/or holidays, and perform other related duties assigned by a manager. The position is based in a restaurant and kitchen environment, with noise levels usually moderate to high. It involves regularly handling or feeling objects, reaching, and talking or hearing, and frequently standing and walking. Close, distance, and color vision and the ability to focus are required.

Requirements

More than two years of post-high-school education.
Two years of experience in the field.
Working knowledge of banquet and catering food and beverage services, policies, or operations.
Computer proficiency in MS Office, Excel, email, and internet functions.
Ability to compile facts and figures in accordance with established procedures.
Willingness to help coworkers with their duties and work as part of a team.
Knowledge of restaurant operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and ensure goals are accomplished.
Ability to set priorities, plan, organize, and delegate.
Written communication skills that are concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
Excellent written and verbal communication skills.
Willingness to work weekdays, nights, weekends, and/or holidays.
Ability to meet the physical and visual demands described for the position.

Nice To Haves

Restaurant experience preferred.

Responsibilities

Supervise and direct event associates, including servers, lead housemen, and housemen.
Interview candidates; recommend hiring; schedule, train, develop, empower, coach, and counsel staff; resolve problems; maintain open communication; recommend and conduct performance and salary reviews; and recommend discipline or termination as appropriate.
Supervise daily event-area operations, including ordering and maintaining supplies and reviewing event setup and food and beverage preparation and service.
Ensure compliance with standard operating procedures, Event Orders, safety regulations, and procedures, and maintain an optimal level of service, quality, and hospitality.
Meet with customers to review Event Orders and discuss changes, issues, or problems to help ensure delivery of a quality product.
Calculate and review event checks for accuracy and present them to customers for signature to ensure payment.
Calculate and prepare daily service charges and payroll for accurate, prompt reporting to the Accounting Department.
Monitor and control maintenance and sanitation of event areas and equipment to protect assets and ensure quality service.
Follow attendance rules and be available to work regularly.
Follow up daily with potential event clients.
Submit weekly event information to management.
Prepare and clean up the daily continental breakfast for hotel guests from 7 AM to 11 AM.
If needed, perform one front-desk shift per week and/or one night-audit shift per week.
Perform other job-related duties assigned by a manager.