Event Coordinator II

Iowa State University•Ames, IA

1d•Onsite

About The Position

Iowa State University is seeking an Event Planner II to support summer conferences, camps, and academic programs that bring thousands of guests to campus each year. This is a great opportunity for someone who enjoys balancing customer service, logistics, communication, and operations in a fast-paced environment. We’re looking for someone who is organized, adaptable, and confident working with a variety of people. Success in this role comes from strong communication, attention to detail, sound judgment, and the ability to manage multiple priorities while providing a welcoming and professional guest experience. This position plays an important role in helping programs run smoothly from first inquiry through final invoicing. This role may require occasional evening and weekend commitments, particularly during peak spring and summer conference seasons.

Requirements

High school diploma or equivalent
3 years of related experience
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Nice To Haves

Experience coordinating conferences, events, camps, housing programs, or guest services
Experience supervising, leading, or training student employees or part-time staff
Experience preparing contracts, invoices, reservations, or administrative records
Experience using scheduling, reservations, database, or customer service software systems

Responsibilities

Assist with contracts for conferences, camps, and academic programs, including housing, dining, and related services
Communicate with sponsors through meetings, calls, email, and site visits to understand program needs
Create contracts, reservation rosters, guest records, and related documentation using established systems and templates
Manage accommodation requests, program details, and service updates through conference software platforms
Recruit, hire, train, schedule, and supervise student Conference Coordinators and summer student staff
Support conference desks, guest services, check-ins, and daily operations during active programs
Coordinate with campus partners to ensure smooth delivery of services for guests and event sponsors
Maintain calendars, statistics, websites, and communication materials for current and future programs
Assist with evaluating operations, improving processes, and recommending changes to services or timelines
Oversee conference operations in the absence of the Conference Manager