PT Event Captain (Hampton Roads)

Trolley Hospitality Companies • Norfolk, VA

2d • Onsite

About The Position

Groovin' Gourmets, the catering division of Trolley Hospitality Companies, is seeking an Event Captain for the Hampton Roads region. This role offers flexible scheduling, making it ideal for individuals seeking supplemental income or a second job with occasional shifts. The position involves managing all aspects of event execution, from transportation of goods to leading a team, ensuring seamless service and client satisfaction. The company emphasizes a supportive and positive work environment, driven by core values of accountability, integrity, a can-do attitude, continuous growth, problem-solving, and transparency.

Requirements

• 1-2 years of catering or banquet leadership experience
• Valid Driver's License and 3+ years of safe driving experience
• Comfortable driving a 16' box truck and able to climb in and out of vehicle
• Experience leading a team, whether in food service or other industry
• Excellent communication ability, both verbal and written
• Positive and empowering interpersonal skills
• Physical stamina to work long hours (must be able to lift 50 pounds)

Nice To Haves

• Providing excellent customer service brings you joy.
• You are naturally able to build a good rapport with guests.
• You don't get flustered when there are multiple problems to be solved.
• You are able to pivot when there's something urgent and then pick up right where you left off.
• Attention to detail is your superpower.
• You are energized by making the schedule run like clockwork.
• You have experience with and enjoy nurturing and managing teams.
• You love to help others be successful.

Responsibilities

• Safely transport of food, drinks, and equipment to the event venue.
• Manage all aspects of the event including set-up, serving meals and beverages, and take-down.
• Carry out the Sales Event Coordinator's plan for the event and adapt to different venues when setting up and organizing service flow.
• Lead a team of co-captains, servers, and bartenders.
• Maintain good communication with the event host.
• Be resourceful and proactive in dealing with issues that may arise.
• Create an environment that supports and develops the members of your team.
• Be able to work flexible hours, including nights and weekends.

Benefits

• $22/hr + occasional tips
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• 401k matching after the first year (for part-time employees working at least 1,000 hours a year)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed