Event Attendant - Evening & Weekends

Township of Upper St Clair•Upper St. Clair, PA

11d•Onsite

About The Position

Responsible for overall guest service for the renter and their guests. An Event Attendant works under the supervision of the Facility Rental & Event Coordinator. This role involves communicating with renters, guests, and staff with professionalism and courtesy, abiding by policies, and ensuring functions run smoothly. The attendant will also lead and participate in activities, be available to assist with issues, and complete necessary paperwork.

Requirements

Must be at least age 16.
Comfortable working with children and adults, sometimes in tense situations.
Willing to be trained and certified to perform CPR and first aid.
Ability to separate and create a balance between work and personal life.
Ability to communicate effectively in the English language.
Must obtain all pertinent state and federal clearances.

Responsibilities

Communicate to renters, guests and staff with professionalism, enthusiasm, and courtesy.
Act in a professional and positive manner by abiding by the dress code and upholding all C&RC policies.
Arrive promptly as scheduled.
Obtain the Rental Permits and Greeter Checklist found in Facility Greeter files.
Ensure all sign-in sheets and signs are prepared correctly.
Review room(s) for cleanliness and correct set-up and prepare check-in area.
Register, check-in and check-out all guests at a function.
Ensure function runs smoothly by checking with renter and party guests, and head lifeguard, every 15 minutes for a Pool Party and every 30 minutes for a CMM function.
Actively plan, set-up, lead and participate in Gym Party activities.
Is present and immediately available throughout entire function to answer and assist with questions and/or problems while ensuring overall level of customer service is above and beyond expectations.
Complete walk though of entire room and follow-up with Manager on Duty, Maintenance and/or Housekeeping if any damage occurred during the function.
Complete necessary forms if damage occurred.
Complete all necessary paperwork and file as appropriate.
Communicate with the Facilities Rental Coordinator: This includes answering emails and texts in a timely manner, following protocol for schedule changes, and attending mandatory meetings and trainings.