Event Attendant/Usher

Internal • Bellingham, WA

5d • $19 - $25 • Onsite

About The Position

The Event Attendant/Usher provides customer service and operational support for campus-wide events, including athletic, performing arts, cultural, rental, festival, and tournament events. The role provides general logistical assistance and works with other Event Operations Assistants on event setup and teardown, patron safety, event promotions, addressing the public, and other event operational needs. Excellent customer service is essential because staff represent Western Washington University to patrons and campus visitors.

Hours are typically during events, including evenings and weekends, with occasional daytime hours depending on event schedules. Shifts usually begin 1.5 hours before an event and end 1–2 hours after it starts. The position is temporary and is limited to a maximum of 1,050 hours or one year, whichever comes first. It is not eligible for benefits and is covered by a Washington Federation of State Employees bargaining unit. New employees may become eligible for union membership after 350 hours of employment.

Requirements

• Attention to detail.
• Excellent communication skills.
• Ability to de-escalate situations.
• Ability to be flexible with hours.
• Ability to work evenings, weekends, and while Western is not in session.
• Customer-service orientation.
• Demonstrated ability to work independently and as part of a team while managing multiple projects and priorities.
• Ability to handle private and personal information.
• Comply with the university’s immunization policies, including providing proof of Rubeola (measles) immunity within 60 days of hire.
• Provide employment eligibility verification before beginning work.
• Successful completion of a background check, including a sexual misconduct background check.

Nice To Haves

• Cash-handling experience.
• Customer-service experience.
• Technological troubleshooting experience.

Responsibilities

• Provide customer service and operational support for campus events.
• Provide general logistical support and assistance for events.
• Assist with event setup and teardown alongside other Event Operations Assistants.
• Assist with patron safety and event promotions.
• Address the public and support general event operational needs.
• Represent Western Washington University to patrons and campus visitors.

What This Job Offers

• Education Level: No Education Listed