EVENT ATTENDANT/USHER

Western Washington University • Bellingham, WA

6d • $19 - $25 • Onsite

About The Position

The Event Attendant/Usher provides customer service and operational support for campus-wide events at Western Washington University, including athletic, performing arts, cultural, rental, festival, and tournament events. The role provides general logistical support and works with other Event Operations Assistants on event setup and teardown, patron safety, event promotions, addressing the public, and other operational needs. Excellent customer service is essential because temporary event staff represent Western to patrons and campus visitors.

Hours are typically scheduled during events, including evenings and weekends, with occasional daytime work depending on event schedules. Shifts usually begin 1.5 hours before an event starts and end 1–2 hours after it has started. The position is temporary and is limited to a maximum of 1,050 hours or one year, whichever comes first. It is not eligible for benefits.

Requirements

• Attention to detail.
• Excellent communication skills.
• Ability to de-escalate situations.
• Ability to be flexible with hours.
• Ability to work evenings, weekends, and while Western is not in session.
• Customer-service orientation.
• Demonstrated ability to work independently and as part of a team while managing multiple projects and priorities.
• Ability to handle private and personal information.
• Comply with university immunization policies, including providing proof of Rubeola measles immunity within 60 days of hire, subject to applicable exemptions and accommodations.
• Provide employment eligibility verification and undergo a background check, including a sexual misconduct background check.

Nice To Haves

• Cash-handling experience.
• Customer-service experience.
• Technological troubleshooting experience.

Responsibilities

• Provide general logistical support and assistance for campus events.
• Work with other Event Operations Assistants on event setup and teardown.
• Assist with patron safety and event promotions.
• Address the public and provide customer service to patrons and campus visitors.
• Provide general event operational support for athletic, performing arts, cultural, rental, festival, and tournament events.

What This Job Offers

• Education Level: No Education Listed