Usher

DAVID SAXE PRODUCTIONS•Spring Valley, NV

11d•Onsite

About The Position

Ushers greet and assist guests while maintaining order and safety during live performances. They help guests find their seats, respond to questions about theater amenities, monitor assigned areas, and support theater operations before, during, and after shows. The role is part-time and based at the V Theater Group LLC in Las Vegas, Nevada. Ushers may work varied shifts, weekends, and holidays.

Requirements

Prior customer service experience.
Ability to communicate effectively in a positive and upbeat manner.
Professional, neat, well-groomed appearance consistent with company appearance standards.
Ability to work well with others as part of a team.
Excellent time-management skills.
Strong attention to detail.
Ability to respond calmly to many customer demands in a fast-paced environment.
Ability to work varied shifts, weekends, and holidays while meeting company attendance guidelines.
Ability to understand, read, write, and speak English clearly.
Experience recognizing and responding to visual and audio cues.
Ability to withstand prolonged walking, standing, bending, pushing, climbing, and/or kneeling without restrictions.
Ability to continuously maneuver up and down stairs.
Ability to tolerate a higher-noise working environment.
Ability to lift up to 50 pounds.

Nice To Haves

Showroom usher experience preferred.

Responsibilities

Assist guests with finding their seats.
Collect and review guest tickets as directed.
Answer guest questions about exits and amenities, including restrooms and concessions.
Keep aisles clear of obstacles.
Monitor the assigned area and address situations requiring staff attention, such as spills or disruptive guests.
Assist with cleaning theaters and restrooms between and after shows.
Use non-physical methods to defuse potentially physical or dangerous situations.
Help enforce camera and taping policies for each event.
Alert management to guests’ special needs or emergency situations.
Maintain awareness of safety and accident prevention.
Assist with stocking the bars and retrieving items as needed.
Perform other duties as assigned.