Entry-Level Event Assistant

GEM•Norfolk, VA

19h

About The Position

We are seeking a motivated, personable, and results-driven Entry-Level Event Assistant to join our events and customer experience team. This is an excellent opportunity for someone interested in event marketing, experiential marketing, brand promotion, customer engagement, sales, and public relations. As an Event Assistant, you will support the planning, promotion, and execution of marketing and promotional events while working closely with our event marketing, sales, customer service, and public relations teams. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is eager to develop professional skills through hands-on experience.

Requirements

Strong verbal and written communication skills.
Excellent organizational and time-management abilities.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Comfortable interacting with a variety of customers and personalities.
Positive, professional, and team-oriented attitude.
Ability to adapt quickly in a fast-paced event marketing environment.
Strong attention to detail and commitment to an exceptional customer experience.
Eagerness to learn event marketing, experiential marketing, sales, and promotional strategies.
High school diploma or equivalent required.

Nice To Haves

Previous experience is welcome, but not required. Candidates with backgrounds in customer service, hospitality, retail, sales, marketing, communications, or events are encouraged to apply.
People-oriented and enjoys creating positive customer experiences.
Organized and able to manage multiple priorities.
Adaptable and comfortable in dynamic, customer-facing environments.
Motivated to learn event marketing, sales, and promotional strategies.
Professional when communicating with customers, clients, and team members.
Team-focused and committed to shared goals.

Responsibilities

Assist with the planning, promotion, and execution of marketing and promotional events.
Provide exceptional customer service and event support to create a positive attendee experience.
Professionally represent clients, products, and brands while increasing brand awareness and customer engagement.
Support event teams in achieving sales, customer acquisition, and performance goals.
Provide customers with accurate information about products, services, promotions, and events.
Build positive customer relationships through professional and engaging communication.
Work with management to understand client objectives, event requirements, and customer needs.
Assist with event setup, layout, branding, visual presentation, and overall event aesthetics.
Collaborate with marketing and public relations teams to promote events and attract new customers.
Assist with pre-event preparation, onsite support, customer interactions, and post-event activities.
Maintain an energetic and professional presence while representing clients and their brands.