Entry-Level Event Assistant

GEM•Fairfax, VA

About The Position

We are seeking a motivated, personable, and results-driven Entry-Level Event Assistant to join our events and customer experience team. This is an excellent opportunity for someone interested in event marketing, experiential marketing, customer engagement, brand awareness, sales, and public relations. The Event Assistant will support the planning, promotion, and execution of events from start to finish while working closely with our events, marketing, sales, and customer service teams. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is eager to develop professional skills through hands-on experience.

Requirements

Strong verbal and written communication skills.
Excellent time-management and organizational abilities.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Comfortable interacting with a variety of personalities and customer types.
Positive, professional, and team-oriented attitude.
Ability to adapt quickly in a fast-paced event marketing environment.
Strong attention to detail and commitment to delivering an exceptional customer experience.
High school diploma or equivalent required.

Nice To Haves

Previous experience in customer service, hospitality, retail, sales, marketing, or events is preferred but not required.
People-oriented and enjoys creating positive customer experiences.
Organized and able to manage multiple priorities.
Adaptable and comfortable working in changing environments.
Motivated to learn event marketing, sales, and promotional strategies.
Professional when communicating with customers, clients, and team members.
Team-focused and willing to contribute to shared event goals.

Responsibilities

Assist with the planning, coordination, and execution of marketing and promotional events.
Provide exceptional customer service and event support to ensure a positive attendee experience.
Represent clients and brands professionally while helping increase brand awareness and customer engagement.
Support event teams in achieving individual and team sales and performance goals.
Provide customers with accurate, helpful, and comprehensive information about products, services, promotions, and events.
Build and maintain positive, long-term customer relationships through transparent, professional, and engaging communication.
Work closely with management to understand client objectives, event requirements, and customer needs.
Assist with the overall event aesthetic, layout, presentation, and setup.
Collaborate with marketing and public relations teams to promote events and attract new customers.
Assist with event preparation, onsite coordination, customer interactions, and post-event activities.
Maintain a professional and energetic presence while representing our clients and their brands.