Event and Operations Assistant (DC BASED)

Arizona State University•Washington, DC

3d•Onsite

About The Position

The Event and Operations Assistant supports convenings and facility operations at the ASU Barrett & O’Connor Washington Center. Located in the Golden Triangle neighborhood of downtown Washington, D.C., the center hosts a range of academic and public convenings in event spaces throughout the facility, from 20-100 guests. The Event and Operations Assistant plays a key role in ensuring a professional, seamless experience for faculty, staff, students, affiliates and guests. The Event and Operations Assistant is a full-time, in-person position supporting event production and daily facility operations. The work schedule varies weekly based on the schedule of events and will include early mornings, evenings and some weekends. This position serves as the primary facility liaison during meetings and events taking place in the evenings and on weekends, ensuring the event is running smoothly and that the facility is ready for the next scheduled event. The Event and Operations Assistant also supports a variety of facility operations functions essential to efficient, customer-service centered building operations, including serving as the primary back up to the building lobby’s front desk staff. Recent graduates majoring in Hospitality & Tourism, Event Management, Business, or related fields are encouraged to apply. This is an excellent opportunity for someone seeking hands-on experience in meeting production and facility operations.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Must be located in the Washington, D.C. metro-area
Must have reliable transportation to downtown Washington, D.C.

Nice To Haves

Experience in the planning, organization and coordination of events
Flexibility to work Monday-Friday evenings, weekends or during non-traditional hours, as required to support scheduled events
Experience in establishing and maintaining effective working relationships
Demonstrated ‘can do’ attitude, willing to assist with any task
Experience in work that requires attention to detail
Experience taking the initiative to complete work which hasn’t been assigned
Evidence of effective communication and interpersonal skills, ability to interact professionally with event hosts and guests
Reliability, punctuality and the ability to adapt quickly to shifting priorities
Experience in identifying quick, creative solutions to immediate problems that may arise during the planning and execution of events
Ability to manage time effectively, especially in high-pressure situations leading up to and during events
Ability to perform effectively under pressure.

Responsibilities

Assist with the coordination, setup, and on-site production of meetings and events hosted at the Washington Center.
Utilize space scheduling software to create, modify and manage event and meeting space reservations.
Communicate with meeting hosts to coordinate event details including timing, guest lists, room configurations, audiovisual needs, catering, local accommodations, and other logistical requirements.
Serve as day-of event coordinator for assigned meetings and events, providing hands-on operational support and ensuring a seamless, high-quality guest experience
Ensure event spaces are properly set and ready in advance of scheduled start times; reset and reconfigure furniture and equipment before, during, and after events as needed.
Provide daily coverage for the building lobby front desk during staff breaks and absences. Duties include welcoming, registering and directing guests, answering phones, receiving and distributing packages, and serving as a knowledgeable ambassador for the center.
Assist in preparing monthly building and event reports, including post-event summaries.
Assist with tasks which support the efficient operation of the facility, including producing daily room signage and maintaining office and hospitality supply inventory.
Support the operations and events team in developing and refining processes, procedures, and templates to improve operational efficiency.
Perform additional duties as assigned in support of the center’s operations