Evening Concierge (Mon-Fri, 3-11p) - Washington, D.C.

Bozzuto•Washington, DC

6d•$48,000 - $51,000

About The Position

Bozzuto is hiring an Evening Concierge in Washington, D.C. The Concierge is often the first person prospects and residents meet when they come home, and is responsible for creating welcoming first impressions, building positive relationships, and personalizing interactions. The role involves assisting residents and prospects, organizing community operations, and helping create a positive and engaging residential experience. The schedule is Monday through Friday, 3 p.m. to 11 p.m. The position is eligible for additional bonus opportunities and offers a salary range of $48,000 to $51,000 USD. Bozzuto describes its workplace as inclusive and team-oriented, with benefits supporting health and wellness, retirement, paid leave, and professional growth.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan and execute meaningful events and activities that engage residents and foster community.
Build brand loyalty by providing consistently positive experiences and maintaining a carefully cared-for community.
Generate awareness, interest, and excitement through social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.
Work weekends or evenings depending on the shift.