Evaluator - Transfer Admissions

CSU Careers•Long Beach, CA

2d•Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth. Job Summary Evaluate student records from other institutions primarily to determine applicability of transfer course work and, as needed, to determine transfer admission eligibility. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Requirements

Equivalent to one year of experience related to academic records evaluation required.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Strong understanding of academic records evaluation and transfer credit analysis.
Ability to accurately assess and maintain student academic information in accordance with university policies and procedures.
Skilled in reviewing transcripts and supporting documentation, verifying institutional accreditation, evaluating transferability of coursework, calculating transferable units and grade points, and determining credit for examinations, military service, and other non-traditional learning experiences.
Proficiency in utilizing PeopleSoft, imaging systems, and articulation resources to research course equivalencies, resolve record discrepancies, maintain degree audits, and accurately post transfer degrees.
Ability to interpret and apply complex admissions, transfer, and degree requirement policies.
Communicate clearly and professionally through various channels, offering guidance on transfer evaluations, admissions eligibility, application status, and academic requirements.
Customer-focused approach, exercising diplomacy, tact, and sound judgment when assisting diverse populations in one-on-one consultations, orientations, workshops, and other student-facing settings.
Highly organized and committed to maintaining current reference materials, evaluation resources, and procedural documentation.
Collaborate effectively with colleagues and external educational institutions to clarify policies, grading practices, and course information, ensuring accurate and consistent evaluations.
Attention to detail, analytical skills, and commitment to student success.

Nice To Haves

Contribute to the continuous improvement of evaluation processes by identifying system issues, maintaining data integrity, supporting operational needs through cross-training, and assisting with the onboarding and training of new staff members.

Responsibilities

Evaluate student records from other institutions primarily to determine applicability of transfer course work and, as needed, to determine transfer admission eligibility.
Provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life.
Uses a student-centered and equity-minded approach in all communication and service efforts.
Review file to verify all documents have been received by utilizing PeopleSoft and imaging software.
Verify accreditation of post-secondary institutions previously attended.
Review course credit system, grading policies, and scholastic standing on transcript.
Advise students, college counselors, CSULB academic departments, and other sections of Enrollment Services on transfer evaluation, admissions policies/procedures, and degree requirements.
Organize and keep current reference materials, including policies and procedures.

Benefits

Up to 24 vacation days per year (based on employee group and/or length of service)
14 paid holidays
12 sick days annually with unlimited accrual
A variety of medical, dental, and vision plans
Participation in the CalPERS defined benefit plan
Voluntary savings options such as 403(b), 401(k), and 457 plans
Tuition fee waiver programs for eligible employees
Confidential counseling and support services for employees and their families
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance