Evaluation and Survey Coordinator

HealthPartners•Bloomington, MN
•Onsite

About The Position

The Evaluation and Survey Coordinator will coordinate and manage evaluation and survey projects, serving as a consultant and facilitator for areas requiring specific expertise. Responsibilities include managing projects within established operating budgets, coordinating recruitment and data collection, advising the project lead or project manager on protocol content and systems for implementation, and directing participating staff. This role acts as a liaison with clinic staff and other internal and external departments, companies, and grant partners. The coordinator will develop detailed project plans, timetables, and resource estimations, and collaborate on designing systems, forms, questionnaires, surveys, interview guides, and focus group guides. They will identify and address barriers to success, implement project protocols, and ensure adherence to guidelines. The position involves directing the work of a limited number of project staff, educating staff on policies, allocating resources, and maintaining budgets for smaller projects. Additionally, the coordinator will design and implement recruitment and data collection processes, assess data accuracy, document processes, create progress reports, and assist with final reports for various stakeholders. Participation in Center operations and other HealthPartners Institute activities is also expected.

Requirements

  • Bachelor’s degree or Associate Degree
  • Specialized training for the project specific area(s) of expertise; i.e. some projects require specialized training in a health systems setting, qualitative and/or survey data.
  • Demonstrated planning and management skills
  • Ability to adhere to a protocol but also to have sufficient flexibility and judgment to handle unforeseen situations that may arise
  • Excellent written and verbal communication skills
  • Ability to establish and maintain effective relationships with care provider and operations/support staff, study participants, and outside funders and clients
  • Experience developing and maintaining computerized databases
  • Reliable transportation for travel to HealthPartners clinics and meeting sites

Nice To Haves

  • Bachelor’s degree in a health-related or other research area
  • Two years’ experience in health systems, research or evaluation
  • Two years’ experience recruiting for, implementing, or monitoring quantitative or qualitative data collection projects
  • Knowledge of research and evaluation methods
  • Research, evaluation or survey-related work experience
  • Experience with survey development software packages, scanning systems and data collection
  • Demonstrated ability to manage project budgets and timelines

Responsibilities

  • Responsible for project coordination and management of projects involving internal and external contacts.
  • Acts as a liaison with clinic staff and other internal and external departments, companies, grant partners, etc.
  • Facilitates groups, meetings, and committees.
  • Develops detailed project plans, timetables, resource estimation and tracking to meet deadlines.
  • Collaborates with internal sources to design systems, forms, questionnaires, surveys, interview guides and focus group guides.
  • Identifies and acts upon barriers to success and works to enhance plausible solutions.
  • Implements project protocol and ensures that the protocol is followed within Center and regulatory guidelines.
  • Directs the work of a limited number of project staff, which may include Specialist(s), Technicians, and others as needed.
  • Educates Center staff to work within applicable organizational and regulatory policies and procedures.
  • Allocates and coordinates resources, including maintaining budgets of smaller projects with less complex financial situations.
  • Designs and implements recruitment and data collection processes, develops and implements methodology to assess data accuracy and completeness.
  • Documents the data collection process, maintains orderly project files.
  • Creates progress reports and deliverables from databases.
  • Assists project team in providing regular reporting on progress and writing final reports for funding agencies, internal and external clients, oversight organizations, and communications regarding findings.
  • Participates in Center operations and other HealthPartners Institute activities.
  • Performs other responsibilities as assigned.
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