EUHW Lifecycle Support Specialist

Leidos•Mechanicsburg, PA

4d•$40,300 - $72,850•Onsite

About The Position

The EUHW Lifecycle team is responsible for completing the asset lifecycle for end user hardware devices. The Leidos team will deliver the services to ensure the end user devices are ready to enter the disposition phase and return them to the property owner. At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Requirements

High school diploma and 3-5 years of prior related work experience.
Must be a US Citizen and possess a DoD Secret Clearance.
DOD 8570 Certification or ability to obtain within 6 months of hire.
Must demonstrate expertise in computer operation.
Must demonstrate expertise in working with Microsoft Excel.
Excellent customer service skills.
Excellent oral and written communication skills.
Must be able to lift 25lbs.
Must be able to move 100lbs utilizing hand carts.

Nice To Haves

Organized and detail-oriented.
Self-motivated/ self-directing.
Strong collaboration, prioritization, and adaptability skills required.
Ability to work in a warehouse environment.
Ability to effectively communicate with all organizational levels (SME to Senior Management).
Experience working in fast paced and schedule driven environments.

Responsibilities

Receive, inspect, and prepare end user devices for demilitarization.
Utilize established processes and procedures to clear BIOS passwords.
Maintains detailed records of all assets as well as step-by-step milestones of the demilitarization process.
Troubleshoots hardware and software issues in the production environment.
Communicates with internal stakeholders regarding order status.