Estimator for cleaning services

MOLLY MAID of Chelmsford•Tewksbury, MA

26d•$20 - $25

About The Position

The Estimator is a customer-facing sales role responsible for quoting and selling Molly Maid cleaning services. The estimator meets with warm leads in their homes and over the phone, uses the company’s sales process to help customers choose services, and follows up on open estimates. The role also supports operations by sharing customer knowledge to help maintain satisfaction. Training is provided on Molly Maid’s cleaning process, equipment and supplies, sales process, and culture. The position offers a Monday-through-Friday daytime schedule, with no nights, weekends, or holidays. It is full-time and includes a company car for use during the workday, with gas and insurance included. Compensation includes a guaranteed minimum wage of $20–$25 per hour based on experience, plus bonus and incentive opportunities.

Requirements

Legally authorized to work in the United States.
Complete a background check.
Valid driver’s license.
Available to work Monday through Friday, 8 a.m. to 5 p.m.
Self-motivated and able to manage time effectively to meet deadlines in a fast-moving environment.
Comfortable using computers and technology.
Able to communicate with customers in their homes and over the phone and manage customer expectations.

Nice To Haves

Prior customer service, sales, or cleaning experience is preferred but not required.
Enjoys meeting and exceeding goals, learning professionally, and working collaboratively with a team.

Responsibilities

Prepare price quotes and sell Molly Maid cleaning services to warm leads, both in their homes and over the phone.
Communicate with customers in a friendly, positive, and professional manner, building rapport and showing care for their homes.
Follow up on open estimates and sales to close the loop with prospective customers.
Support operations by sharing in-depth customer knowledge to help maintain customer satisfaction.
Use the company’s sales process to work toward weekly, monthly, and yearly targets.
Represent the Molly Maid brand and provide exceptional communication and follow-through.

Benefits

Guaranteed minimum wage of $20–$25 per hour based on experience.
Weekly, quarterly, and yearly bonus opportunities, with potential to earn up to $10,000 per year in bonuses.
Paid time off earned with every hour worked, up to 15 days per year.
4% company match for retirement contributions.
Company car during the workday, with gas and insurance included.
Branded and comfortable clothing.
Proven sales training.
Warm leads from customers who have contacted the company.
Stable and consistent working schedule.
Advancement opportunities and promotion from within.
Team-oriented culture where success is celebrated.