Estimator - General

BELFOR Holdings•Concord, NH

About The Position

The General Estimator is the fourth level in the Estimating track and creates and manages estimates and jobs across residential, commercial, and industrial lines of business. The role meets with clients, develops competitive estimates using Xactimate, manages work through completion, reviews budgets, and communicates progress to clients and management. The General Estimator primarily serves large-loss insurance adjusters, brokers, and commercial clients, with a territory covering a large regional area and some national clientele. The role may respond to regional and potentially catastrophe situations for clients. The position requires developing accurate scopes, estimates, floor plans, and multi-level or roof sketches; applying local building codes; managing budgets and construction schedules; coordinating with trades and management; and identifying additional resource needs. The Estimator serves as a primary contact for owners, adjusters, and consultants, develops and maintains a local referral network, and coordinates after-hours emergency services as directed. The role also includes continued training, compliance with company standards, maintaining vehicle safety and cleanliness, and completing required incident reporting. Physical demands include frequent unassisted lifting of more than 50 pounds, extended periods of sitting, keyboarding and other repetitive tasks requiring manual dexterity, and bending, crouching, or standing as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

At least 3 years of experience in construction, restoration, or contents estimating.
Residential estimating experience on projects exceeding $50,000 and commercial estimating experience on projects exceeding $100,000.
Successful completion of BELFOR Estimating Platform Level 2 user certification.
Successful completion of Advanced Xactimate training in preparation for the Estimating Platform Level 3 User Certification test, with a score of 90%.
National rate and material invoicing experience.
English literacy and fluency.
Understanding of MSDS data sheets and their applicability to jobs.
Ability to use BELFOR Estimate Format Standards for Xactimate estimates, proposals, and related documents.
Extensive customer service experience.
Advanced Microsoft Office skills and experience with Xactimate.
Professional demeanor and appearance, with excellent telephone skills.
Ability to work well with others and maintain professional interactions with coworkers and vendors.
Strong analytical, quantitative, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work under time constraints and meet specific timelines.
Attention to detail and a keen sense of safeguarding others' property and information.
Ability to meet the physical demands of the role, including frequent unassisted lifting over 50 pounds, extended sitting, repetitive keyboarding, and bending, crouching, or standing as necessary.

Responsibilities

Create and manage estimates and jobs in residential, commercial, and industrial lines of business.
Meet with clients and develop quality, competitive estimates using Xactimate.
Manage work through completion, review budgets, and communicate progress with clients and management.
Complete accurate multi-sketches, multi-level sketches, roof sketches, floor plans, and scopes.
Create and adhere to acceptable budgets and address overages as they arise.
Use BELFOR naming conventions and estimate formatting standards for estimates, revisions, proposals, and change orders.
Maintain construction schedules and coordinate with trades and management to complete work on time.
Identify and present solutions when additional resources are needed.
Demonstrate knowledge of local building codes and restoration techniques, including source removal, decontamination, mitigation, containment, ventilation, contents, deodorization, investigative demolition, controlled demolition, and structure cleaning.
Independently manage assigned work and maintain a book of business of approximately $4 million to $8 million.
Expand and maintain local clientele who can refer losses, including insurance adjusters, business owners, schools, and municipalities.
Serve as the primary contact with owners, adjusters, and consultants; develop scopes, negotiate, and reach agreements with customers.
Accurately scope and estimate site-specific conditions and requirements, including all trades using estimating-program line items.
Coordinate after-hours emergency services as directed, including board-ups and water, fire, smoke, or vandalism response.
Identify potential site hazards, such as asbestos, lead paint, and mold.
Respond promptly to requests for information and conduct oneself professionally and courteously.
Attend required operations and safety training and participate in continuing education and BELFOR University training.
Maintain vehicle safety and maintenance inspections and keep vehicles clean and serviceable.
Complete accident, injury, and incident reporting forms promptly as required.
Contribute to development and continuous improvement efforts and comply with company and department policies, procedures, guidelines, and standards.
Safeguard other people's property and information and work within time constraints to meet timelines.