Escrow Support Processor - TEMPORARY - (PGP Title)

PulteGroup•Coppell, TX

2d•Onsite

About The Position

The Escrow Support Processor provides centralized clerical processing for documents related to the initiation and closing of residential escrow transactions. The role supports accurate, compliant, and timely real estate closings by reviewing and processing high volumes of escrow documents, communicating with stakeholders, maintaining records, and supporting branch locations. This is a full-time, temporary position through January 8, 2027, when it will be reassessed. The position is 100% office-based, Monday through Friday, with a usual schedule of 8:00 a.m. to 5:00 p.m.; a 9:00 a.m. to 6:00 p.m. schedule may be needed. The hourly pay range is $20–$23, depending on experience.

Requirements

High school diploma or equivalent.
1–3 years of data entry experience.
Proficiency in Microsoft Office Suite.
Effective communication skills for liaising with stakeholders, addressing inquiries, and resolving issues or discrepancies.
Effective follow-up skills and attention to detail.
Ability to adjust well to change.
Collaboration skills to promote teamwork and communication among departments and stakeholders.
Understanding and proficiency in title and escrow processes.
Proactive initiative and self-motivation to move tasks and projects forward independently.
Time management and prioritization skills to meet deadlines and manage workflows.

Nice To Haves

Title and escrow insurance experience.
Experience with OneNote and SoftPro.

Responsibilities

Receive, review, and process high volumes of escrow-related documents.
Communicate with various sources to ensure compliance with applicable regulations and company policies.
Assist in facilitating smooth, on-time closing transactions.
Maintain accurate records and provide support to branch locations.
Review documents for accuracy, completeness, and compliance with applicable laws and regulations.
Distribute title commitments and preliminary title reports with required documentation to appropriate parties.
Obtain and document pre-closing information, conduct pre-closing audits, order HOA statements when applicable, and review real estate contracts, addendums, and lender title requests.
Conduct post-close audits and deliver lender submission packages to transaction parties.
Review and submit transactional recording documents according to County requirements.
Identify, log, and assist in resolving curative requirements.
Distribute escrow checks with applicable documentation to appropriate parties.
Prepare and deliver title insurance policies within designated timeframes.
Image documents in compliance with the document retention policy.
File document packages.
Perform other duties as assigned.