Escrow Support Processor - TEMPORARY - (PGP Title)
About The Position
The Escrow Support Processor provides centralized clerical processing for documents related to the initiation and closing of residential escrows. The role supports accurate, compliant, and on-time real estate closings by processing high volumes of escrow-related documents, communicating with stakeholders, maintaining records, and assisting branch locations. This is a full-time, temporary position lasting through January 8, 2027, with the role to be reassessed at that time. The standard schedule is 8:00 a.m. to 5:00 p.m., with a possible 9:00 a.m. to 6:00 p.m. schedule if needed. The position is office-based, with attendance in the office Monday through Friday.
Requirements
- High school diploma or equivalent.
- One to three years of data entry experience.
- Effective communication skills for liaising with stakeholders, addressing inquiries, and resolving issues or discrepancies.
- Effective follow-up skills and attention to detail.
- Ability to adjust well to change.
- Proficiency in Microsoft Office Suite.
- Collaboration skills to promote teamwork and communication among departments and stakeholders.
- Expertise, proficiency, and comprehensive understanding of title and escrow processes.
- Proactive initiative and self-motivation to drive tasks and projects forward independently.
- Time management and prioritization skills to meet deadlines and manage workflows.
- Ability to exert minimal force of 25 pounds to carry, lift, push, pull, and otherwise move objects; occasionally may need to lift and move objects up to 50 pounds.
- Ability to work in the office five days a week.
Nice To Haves
- Title and escrow insurance experience.
- Experience with OneNote and SoftPro.
Responsibilities
- Receive, review, and process high volumes of escrow-related documents.
- Communicate with various sources to ensure compliance with relevant regulations and company policies.
- Assist in facilitating smooth and on-time closing transactions.
- Maintain accurate records and provide support to branch locations.
- Review documents for accuracy, completeness, and compliance with applicable laws and regulations.
- Distribute title commitments and preliminary title reports, with required documentation, to appropriate parties.
- Obtain and document pre-closing information, conduct pre-closing audits, order HOA statements when applicable, and review real estate contracts, addendums, and lender title requests.
- Conduct post-close audits and deliver lender submission packages to transaction parties.
- Review and submit transactional recording documents according to county requirements.
- Identify, log, and assist in resolving curative requirements.
- Distribute escrow checks with applicable documentation to appropriate parties.
- Prepare and deliver title insurance policies within designated timeframes.
- Image documents in compliance with the document retention policy.
- File document packages.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
