Escrow Hazard Insurance Specialist II - Remote

LoanCare • ,

2d • $19 - $29 • Remote

About The Position

We are seeking to fill the role of Escrow Hazard Insurance Specialist II. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Requirements

• High School Diploma or equivalent required.
• 3+ years of experience in mortgage loan servicing/lending (insurance company, escrow department, accounts payable, accounting clerk, or similar role may be acceptable)
• Ability to manage time and priorities wisely
• Ability to grasp concepts quickly, make sound decisions, and resolve issues
• Ability to work in a high-volume and time-sensitive environment
• Ability to work independently with minimal direction and effectively meet deadlines
• Ability to collaborate with peers in a team environment to attain common goals
• Ability to communicate effectively in writing, in person, and by telephone
• Ability to use Microsoft Office products (Excel, Word, PowerPoint, etc.)
• Ability to maintain strict confidentiality

Responsibilities

• Monitor third-party insurance vendor to ensure that all insurance bills are paid promptly, adequate coverage is held on all properties, lender-placed insurance procedures are followed properly, and all investor guidelines are followed
• Monitor third-party insurance vendor to ensure insurance bills are paid promptly in accordance with guidelines
• Work with the third-party insurance vendor to ensure adequate coverage is held on escrowed and non-escrowed properties
• Ensure the proper processing of force-placed insurance in the event the borrowers fail to provide proof of insurance coverage
• In accordance with investor guidelines, monitor coverage amount requirements for both Hazard and Flood insurance
• Deposit insurance refunds and research pending items
• Request/monitor approvals to pay insurance on loans with disbursement stops
• Process customer insurance issues via phone calls or written correspondence
• Assist with payment of PMI/MIP payments when needed
• Work with insurance vendor to identify and send letters on loans that have become first-time vacancies
• Request property inspections on loans that are pending claims
• Maintain compliance on all Loss Draft procedures regarding releasing held funds for repairs
• File and monitor hazard insurance claims on foreclosure loans
• Deposit insurance refunds and loss draft proceeds into the system of record
• Ensure that third party vendor is tracking all loss draft claims and inspections are ordered to release funds
• Processing and payment of Optional Insurance Products
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Matching 401(k) plan
• Employee stock purchase plan
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Discounts on gym memberships, pet insurance, and employee purchasing programs
• Tuition reimbursement program that supports your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED