Escrow Specialist II

Select Portfolio Servicing, Inc. • West Valley City, UT

2d • Onsite

About The Position

Monitors activities of escrow vendors to ensure accuracy, timeliness, required service levels, accurate billing, compliance with state and Federal laws, and provide quality customer service. Performs comparison of Company and vendor data to ensure integrity.

Requirements

• Must possess excellent communication skills with the ability to become a "business partner" with external vendors, customers, etc.
• Must be able to think conceptually, strategically and tactically to solve workflow and customer problems.

Nice To Haves

• Bachelor's Degree in Business or related field preferred.

Responsibilities

• Perform regular data integrity analysis and/or audits across various company and vendor databases/systems.
• Research loan level activity and work closely with internal departments to provide accurate information.
• Maintain procedure manuals, identify internal and external business process improvements, communication to system support operations to facilitate daily operations and system projects.
• Coordinate corporate advances and write-offs to ensure quality service.
• Coordinate with vendors and maintain positive business relationships.
• Monitor daily operations of vendors to ensure established service levels and contract terms are met.
• Prepare process flowcharts, analyze data, audit exceptions, and prepare reports.
• Review vendor fees and advances for payment and/or recovery.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level