Escrow Coordinator II

State of South Carolina•Lexington County, SC

3d•Hybrid

About The Position

The SC State Housing Finance and Development Authority (SC Housing) is transforming the housing industry in our state through cutting-edge programs and competitive, market-based financial products that make homeownership affordable and quality rental housing possible for many. SC Housing's Mortgage Servicing Department services mortgage loans for first time homeowners for low to medium income families for affordable housing. As the Escrow Coordinator II, you will work under the supervision of the Escrow Services Manager.

Requirements

A bachelor's degree and relevant experience.
An associate's degree and 2 years of relevant experience.
A high school diploma and 4 years or relevant experience.
An equivalent combination of education and experience may be substituted to meet the agency minimum requirements. (i.e. 1 year of education = 1 year of related experience)
Ability to multi-task, manage time effectively, prioritize tasks, and process time sensitive materials in a fast-paced environment.
Must be extremely detail oriented and analytical with the ability to organize multiple tasks and set priorities.
Ability to exercise judgment and discretion to make sound decisions supported by facts.
Proficiency in all Microsoft Business software, especially MS Excel.
Must be able to lift and carry files, books and reports weighing up to 20 lbs.
Must be able to perform filing, desk work and operate general office equipment.
Must be able to sit or stand for prolonged or intermittent periods of time while sharing, gathering or presenting information to other staff members or external parties.
Must be able to perform these tasks with or without reasonable accommodations.

Nice To Haves

Preferred experience on Emphaysis AOD software
A Bachelor's degree in business, accounting, finance or related field of study and related full time experience in mortgage servicing, banking, accounts receivable, or related housing field.

Responsibilities

Process property tax payments on all first mortgage loans.
Responsible for maintaining critical timeframes and deadlines for tax payments.
Research and reconcile monthly reports from the tax service company.
Reanalyze escrow accounts as required.
Process insurance claim checks for property damage as submitted by the mortgagor.
Communicate with contractors, insurance adjusters and inspection company on active insurance claims to ensure property damage is repaired as required.
Submit insurance claim requests for mortgagors on force placed insurance.
Provide detailed customer service support to mortgagors.
Is responsible for the monthly reconciliation and transmission of FHA premiums.
Is responsible for Year End Coordinator duties, to include processing of year end statements and submission of vendor and IRS file.
Actively utilizes the document management system (OnBase) and workflow processing within the servicing division.
Update written procedures and attends relevant trainings to stay abreast of procedure and policy updates.
Works on special projects as assigned.

Benefits

Telecommuting options
Accrued Paid Time Off (15 days annual/vacation leave per year and 15 days sick leave per year)
13 paid holidays
PEBA Health, dental, vision, long term disability, and life insurance for employees, spouses, and children
PEBA Perks
Free Telehealth Visits for State Health Plan members
Free Health Coaching for State Health Plan members
State Retirement Plan
Deferred Compensation Programs
401k and 457 plans
MoneyPlus (tax-favored accounts program)
Employee Assistance Program
Employee Discount Programs (PerksCard, TicketsatWork, and WeSave)
Casual Fridays
Tuition Reimbursement Program (after 6 months of employment)