Escrow Coordinator

Meritage Homes CorporationJacksonville, FL

About The Position

Meritage Homes is looking for an Escrow Coordinator role to support new home closings for the Jacksonville Division. The Escrow Coordinator will liaise between Meritage’s sales team and our internal and external lenders to finalize closings. The Escrow Coordinator has the following responsibilities.

Requirements

  • High School Diploma, 2 or more years of college, preferred
  • Minimum of 2 years of experience in an office support position with at least 1 year of experience in homebuilding, real estate, lender or escrow fields.
  • Good understanding of the escrow process and documentation, including purchase documents, options selections, loan requirements and closing procedures.
  • Proficient in Microsoft Office applications including, Word, Excel, and Outlook
  • Strong written/verbal communication skills, proofreading skills, and telephone skills
  • Excellent Interpersonal and Customer Service

Nice To Haves

  • Experience with Peoplesoft and Constellation/Salesforce or similar database systems preferred

Responsibilities

  • Participate in meeting the budgeted closing objectives.
  • Schedule closings.
  • Send out projected completion date/closing letters for each buyer.
  • Complete and finalize all closing statements (including final sales pricing and other terms) and send out to lenders and title companies.
  • Advise Senior Management of potential escrow/closing problems while also presenting solutions.
  • Build and maintain relationships with Sales staff, Lenders and Title company representatives. Communicate directly with lenders and title regarding escrows.
  • Manage the loan progress reports from lenders, follow up with Sales Associates on Buyers that are not in compliance with the contract terms, send letters to buyers for non-performance once the communication with the Buyer by the Sales Associate has occurred, etc.
  • Provide Buyer, Sales, Lender, Title Company, Design Center, Mortgage, and Construction personnel with the various sales and escrow documents, options contracts and amendment packages.
  • Update, prepare, copy and distribute Closing Reports.
  • Receive and review all HUDS before each closing.
  • Maintain all open and closed escrow files and ensure proper filing.
  • Order appraisals and PWC as needed.
  • Generate weekly, monthly and quarterly sales reports to include traffic, closings, gross sales/cancellations and other ad hoc reports.
  • Responsible for the initial review and processing/distribution of all Purchase Agreements and Exhibits, ensuring any errors are corrected; copy and distribute to Sales, Lender, Buyer and Title. Ensure accuracy of and daily updates to Salesforce and Enterprise One systems.
  • Review all Purchase Agreements prior to presenting to Finance Director.
  • Process customer deposits.
  • Notify Sales Director on all homebuyer issues and/or problems when brought to management attention.
  • Respond to calls from Buyers, Sales, Lender, Title Company, Design Center, Mortgage, and Construction personnel; resolve or refer to appropriate person or department.
  • Monitor and ensure the sales department is in compliance with all audit requirements.
  • Implement/maintain all corporate-approved sales documents.

Benefits

  • A competitive pay structure
  • Strong benefits
  • Flexibility in work-life integration
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