Escheatment Ops Analyst (Max $21/hr W2)

Lenmar Consulting Inc. • South Jordan, UT

7h

About The Position

This role involves responding to and coordinating with clients and business areas regarding returned mail inquiries, as well as handling internal and external inquiries to ensure Service Level Agreements (SLAs) are maintained. The analyst will also support the reconciliation of unclaimed assets and work on assigned projects as needed to support Escheatment Operations. A key part of the role is to identify and escalate potential process anomalies to management in a timely manner.

Requirements

• Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
• Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
• Ability to effectively present information and respond to questions from business areas, managers and clients.
• Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
• Project management capabilities.
• Strong critical thinking, organizational, and problem-solving skills.
• Considerable technical skills, large data management processing, and MS Excel experience.

Responsibilities

• Respond to and coordinate with clients/business areas in regarding returned mail inquiries
• Respond to internal and external inquiries and ensure maintenance of SLAs
• Work with clients or internal stakeholders as information is required or requested
• Support the reconciling of unclaimed assets as needed
• Work on assigned projects on an as-needed basis to support Escheatment Operations
• Identify and escalate potential process anomalies to management in a timely manner

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed