Serves as subject matter expert and primary technical resource for assigned HR platforms (including but not limited to Timekeeping, HRIS, Applicant Tracking, and LMS), including how each is configured, how data moves between systems, and how HR Operations procedures depend on them. Configure and maintain system settings, workflows, business rules, security roles, and scheduled processes within established standards and change control practices. Test changes and validate results before release. Review vendor releases and updates, assess their impact on current configuration and processes, and plan testing and user communication. Perform scheduled system maintenance, audits, and interface monitoring to keep platforms stable, accurate, and audit ready. Own system questions and issues through resolution, meeting established service-level targets and keeping requesters informed.
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Job Type
Full-time
Career Level
Mid Level