ERT Agent (88563)

Inter-Con Security Systems•Redmond, WA

2d•Onsite

About The Position

Inter-Con Security Systems, Inc. is hiring an armed, full-time, salaried Executive Response Team (ERT) Agent for a Hybrid assignment supporting expanded 24/7 operations at a client’s global headquarters in Redmond, Washington. The role follows a rotating 2:2:3 Panama schedule and combines executive protection operations with cross-functional backfill coverage for the Executive Security Operations Center (ESOC). Agents protect designated executives and board members, executive spaces, and locations designated for temporary executive use. Work includes executive protection, protective advances, security driving, surveillance detection and counter-surveillance, and related duties. Agents must respond appropriately to known or perceived threats, using reasonable and necessary lethal or non-lethal force when required to protect client designees. They report to ERT Team Leaders and the ERT Senior Operations Manager and work closely with the client’s Executive Protection Unit, executive offices, business groups, suppliers, and other stakeholders. The position requires professionalism, initiative, accountability, sound judgment, strong interpersonal skills, flexibility under stress, and knowledge of executive protection practices. Agents participate in scheduled skills-sustainment training and are paid for scheduled training hours and events. Duties and responsibilities may change with or without notice.

Requirements

Extensive military, corporate security, protective operations, or law enforcement experience; military special operations experience is preferred.
Strong foundational knowledge of all facets of protective operations.
Strong emotional intelligence and a customer-focused mindset.
Required licenses and certifications, including a Washington State Guard Card with CJTC Armed Guard endorsement.
Washington Concealed Pistol License or HR218/LEOSA credential.
Valid driver’s license.
Exceptional integrity, character, judgment, and trustworthiness, with the ability to handle highly confidential and sensitive information.
Strong verbal and written communication skills and analytical ability, with a focus on conflict resolution and verbal de-escalation.
High level of physical fitness and professional appearance.
Ability to legally possess a firearm.
Ability to pass an extensive criminal background check on a recurring basis.
Strong handgun proficiency, including the ability to pass the Washington CJTC armed guard qualification biannually.
Ability to work nights and weekends as required and/or on a 2:2:3 Panama schedule.
Ability to obtain First Aid/CPR/AED certification.
Working knowledge of Microsoft Office software, including Excel, Word, and PowerPoint.

Nice To Haves

Direct experience working with C-suite executives, board members, or equivalent, and a strong understanding of corporate culture.
Extensive military, corporate security, protective operations, or law enforcement experience, with honorable discharge if applicable.
Graduation from a recognized public- or private-sector executive protection academy.
Advanced medical experience, such as EMT, First Responder, 18D, paramedic, or Navy Corpsman.
Leadership and management experience.
Advanced understanding of technology-based protective applications.

Responsibilities

Support executive protection operations for the assigned client site and covered executives.
Staff assigned security posts.
Serve as an advance agent, security driver, or support agent for executive security operations.
Observe, report, respond to, and intervene in situations that may compromise the safety and security of designated client personnel and assets.
Participate in emergency response actions, including verbal de-escalation, use of force, and appropriate medical treatment in accordance with policy, training, and applicable law.
Provide surveillance detection and protective surveillance for security operations.
Contact persons of interest and conduct field interviews.
Provide professional static and roving security coverage for the headquarters campus and immediate area.
Support client HR functions as requested, including security-assisted investigations, access removal, and terminations.
Communicate clearly and professionally with stakeholders.
Communicate with and support the EPS Executive Security Operations Center, MSGS Global Security Operations Center, and HQ Campus Security team as required.
Coordinate with stakeholders on projects and services to mitigate risk and impact to team and client security operations.
Maintain relationships inside and outside the organization that support team security operations.
Provide cross-functional ESOC coverage as required, including access control, alarm and camera monitoring, badge traces, and incident coordination, command, and control.
Participate in developing and implementing operational policies, procedures, and SOPs.
Help develop streamlined incident reporting and activity logs and maintain accurate records.
Contribute to working groups and special project teams as necessary.
Evaluate current and future security environments, risks, requirements, courses of action, and mitigation strategies.
Participate in team and client meetings as required and perform routine problem-solving and tasking.
Safeguard sensitive and confidential information and follow client and Inter-Con policies and procedures.
Maintain an appropriate level of physical fitness and participate in scheduled skills-sustainment training, drills, scenarios, and activities.
Research, plan, and document security advances and routes of travel.
Provide briefings and written reports to team and client leadership.
Document events and incidents, including After Action Reports, task completions, key performance indicators, and expense and receipt reconciliation.
Coordinate notifications to client representatives, executives and senior leadership, executive staff, and EPU directors and managers as appropriate.
Document intelligence reports and observations.