ERT Agent

INTER-CON SECURITY SYSTEMS INC•Redmond, WA
•$100,000 - $115,000•Onsite

About The Position

Inter-Con Security Systems, Inc. is hiring an armed, full-time, salaried ERT Agent for its Executive Protection Services program at the client’s global headquarters in Redmond, Washington. The Hybrid assignment supports expanded 24/7 operations and uses a rotating 2:2:3 Panama schedule. In addition to executive protection duties, agents maintain cross-functional capabilities to provide backfill coverage for the Executive Security Operations Center (ESOC) as needed. Agents protect designated executives and board members, executive spaces, and locations designated for temporary executive use. Work includes executive protection, protective advances, security driving, surveillance detection and counter-surveillance, and related duties. Agents are expected to respond appropriately to known or perceived threats, including using reasonable and necessary lethal or non-lethal force when required to protect client designees. They report to ERT Team Leaders and the ERT Senior Operations Manager and work with the client’s Executive Protection Unit, executive offices, business groups, suppliers, and other stakeholders. The role requires professionalism, initiative, personal accountability, sound judgment, interpersonal skills, flexibility, resilience under stress, and the ability to operate effectively in a complex corporate environment. Agents participate in scheduled skills-sustainment training and drills, including firearms, defensive tactics, tactical medicine, emergency response, security driving, and team tactics. Scheduled training hours and events are paid.

Requirements

  • Extensive military, corporate security, protective operations, or law enforcement experience; military special operations experience is preferred.
  • Strong foundational knowledge of all facets of protective operations.
  • Strong emotional intelligence and a customer-focused mindset.
  • Required licenses and certifications, including a Washington State Guard Card with CJTC Armed Guard endorsement and a Washington Concealed Pistol License or HR218/LEOSA credential.
  • Valid driver’s license.
  • Exceptional integrity, character, judgment, and trustworthiness, with the ability to handle highly confidential and sensitive information.
  • Strong verbal and written communication and analytical skills, with a focus on conflict resolution and verbal de-escalation.
  • High level of physical fitness and appropriate personal appearance.
  • Ability to legally possess a firearm.
  • Ability to pass an extensive criminal background check on a recurring basis.
  • Strong handgun proficiency, including the ability to pass Washington CJTC armed guard qualification biannually.
  • Ability to work nights and weekends as required and/or on a 2:2:3 Panama schedule.
  • Ability to obtain First Aid/CPR/AED certification.
  • Working knowledge of Microsoft Office software, including Excel, Word, and PowerPoint.

Nice To Haves

  • Direct experience working with C-suite executives, board members, or equivalent, and a strong understanding of corporate culture.
  • Extensive military, corporate security, protective operations, or law enforcement experience, with honorable discharge if applicable.
  • Graduation from a recognized public- or private-sector executive protection academy.
  • Advanced medical experience, such as EMT, First Responder, 18D, Paramedic, or Navy Corpsman experience.
  • Leadership and management experience.
  • Advanced understanding of technology-based protective applications.

Responsibilities

  • Support executive protection operations for the assigned client site and covered executives.
  • Staff assigned security posts.
  • Serve as an advance agent, security driver, or support agent for executive security operations.
  • Observe, report, respond to, and intervene in situations that may compromise the safety and security of designated client personnel and assets.
  • Participate in emergency response actions, including verbal de-escalation, use of force, and appropriate medical treatment in accordance with client and Inter-Con policy, training, and applicable law.
  • Provide surveillance detection and protective surveillance for security operations.
  • Contact persons of interest and conduct field interviews.
  • Provide professional static and roving security coverage for the headquarters campus and immediate area in accordance with established policies and procedures.
  • Support client HR functions as requested, including security-assisted investigations, access removal, and security-assisted terminations.
  • Communicate clearly and professionally with stakeholders.
  • Communicate with and support the EPS Executive Security Operations Center (ESOC), MSGS Global Security Operations Center (GSOC), and HQ Campus Security team as required.
  • Coordinate with stakeholders on assigned projects and services to help mitigate risks and impacts to team and client security operations.
  • Maintain critical internal and external relationships that support team security operations.
  • Provide full cross-functional ESOC coverage as required, including access control, alarm monitoring, camera monitoring, badge traces, and incident coordination, command, and control.
  • Participate in developing and implementing operational policies and procedures and assist with SOP development.
  • Assist in developing a streamlined incident reporting and activity log, and maintain accurate records.
  • Contribute to working groups and special project teams as needed.
  • Evaluate current and future security environments, risk vectors, security requirements, courses of action, and mitigation strategies.
  • Perform routine problem solving and tasking, and participate in team and client meetings as required.
  • Safeguard sensitive and confidential information concerning Inter-Con and the client, and comply with their policies and procedures.
  • Maintain an appropriate level of physical fitness and participate in scheduled skills-sustainment training, drills, scenarios, and activities.
  • Research, plan, and document security advances and routes of travel.
  • Provide briefings and written reports to team and client leadership as required.
  • Record and document events and incidents, including After Action Reports, task completions, key performance indicators, and expense and receipt reconciliation.
  • Coordinate notifications to client representatives, including executives and senior leadership, executive staff, and Executive Protection Unit directors and managers, as appropriate.
  • Document intelligence reports and observations.

Benefits

  • Paid scheduled training hours and events
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