ERP Test Planning Analyst

City of Philadelphia • Philadelphia, PA

13d

About The Position

The ERP Test Planning Analyst supports the team managing testing activities for the City of Philadelphia’s OPAL ERP and Data Warehouse/Business Intelligence project. The project will modernize core financial, grants, procurement, and supply chain processes by replacing existing systems such as FAMIS, ADPICS, ACIS, and PHLContracts. The work is conducted in partnership with the Office of the Chief Administrative Officer and the Office of the Director of Finance, alongside the Office of Innovation and Technology.

The role focuses on financial and grants testing, as well as procurement and supply chain testing. It includes analyzing and refining requirements, collaborating with implementation consultants on system design, conducting initial user acceptance testing, training City personnel, supporting integrations with other City applications, and assisting with the phased software launch. After deployment, the team will assess system performance and implement enhancements during an optimization phase. As the ERP is a Software-as-a-Service platform, the analyst will provide ongoing support, testing, and training for new functionality released every three to six months. This permanent exempt position transitions to ongoing maintenance and support after project completion.

Requirements

• Completion of a bachelor's or master's degree in information systems, computer engineering, or a related field, or equivalent experience.
• Technical expertise with data reporting tools and programming languages such as SQL, R, or Python.
• Three to five years of experience with ERP systems, third-party applications, and related integrations.
• Experience supporting development of system, integration, user acceptance, and dress rehearsal scripts.
• Knowledge of software testing tools, processes, and methodologies.
• Ability to detect and correct flawed process steps.
• Knowledge of current-state workflows and how those processes will work in the new environment.
• Knowledge of the Systems Development Life Cycle (SDLC).
• Strong problem-solving and analytical skills.
• Some experience formulating system, integration, user acceptance, and dress rehearsal test-script scenarios.
• Must be a City of Philadelphia resident within six months of hire.
• Applications must include a resume and cover letter; applications without a cover letter will not be considered.

Nice To Haves

• Experience implementing ERP and/or DW/BI solutions is strongly preferred.

Responsibilities

• Develop and support detailed test plans and strategies.
• Coordinate with development teams to ensure thorough testing of modules and applications.
• Work with functional and OIT counterparts to develop testing workflows for system, integration, user acceptance, and readiness deployment phases.
• Identify, log, and track defects.
• Debug and resolve software issues.
• Oversee quality assurance efforts.
• Ensure defined standards and processes for software or product testing.
• Provide feedback and recommendations on software usability and functionality.
• Participate in design reviews and provide input on requirements, product design, and potential problems.
• Train the team in software testing best practices.
• Ensure compliance with general programming best practices, accepted web standards, and standards set by upstream sources.
• Provide guidance and support to team members.
• Analyze and refine project requirements and collaborate with implementation consultants on system design.
• Conduct initial user acceptance testing and train City personnel.
• Support system integrations with other City applications and assist with the phased software launch.
• After deployment, support optimization by assessing performance and implementing enhancements.
• Provide continuous support, testing, and training for new SaaS functionality released every three to six months.

Benefits

• Public Service Loan Forgiveness Program qualified employer.
• Tuition discount program of 25% for City employees and sometimes spouses and dependents, in partnership with area colleges and universities.
• Comprehensive health coverage for employees and eligible dependents.
• Wellness program eligibility for a discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Generous retirement savings options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level