ERP Systems Administrator (Epicor Eclipse)

Alameda Electrical Distributors & California Service Tool•Hayward, CA

4d•$43 - $48•Remote

About The Position

Alameda Electrical Distributors & California Service Tool is seeking a full-time ERP Systems Administrator to own and support the Epicor Eclipse ERP system across both company divisions. The preferred location is Hayward, California, but the position can be performed 100% remotely. The administrator will maintain system configuration, data accuracy, user security, reporting, integrations, and warehouse-system support while helping teams use the system effectively as the company grows.

Requirements

At least 3 years of experience administering a distribution ERP system; Epicor Eclipse experience is strongly preferred.
Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates.
Working knowledge of X12 EDI and trading partner onboarding.
Report-writing experience, plus SQL or MultiValue query experience.
Solid Excel skills, including formulas, lookups, and PivotTables.
Ability to translate branch and counter problems into system changes and explain them in plain language.
Strong organizational and time-management skills, with the ability to manage multiple priorities with little supervision.
Excellent communication and customer service skills.

Nice To Haves

Epicor Eclipse experience.
Power Query experience.
TCL (Terminal Control Language) experience in a MultiValue/Pick environment.
Scripting experience in Python, VBA, or Pick BASIC.

Responsibilities

Own Eclipse system configuration, including control records, branch setup, and system-wide parameters; manage release upgrades and patches from testing through cutover.
Serve as the primary contact with Epicor support by opening, tracking, and escalating cases.
Provision and deprovision Eclipse users, maintain role-based security templates, and conduct quarterly access reviews.
Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions.
Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits.
Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reports.
Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close.
Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation.
Lead Eclipse change management, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes.
Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning.