ERP Program Manager

WELL Health Technologies Corp

1d • Remote

About The Position

WELL Health Technologies is hiring an ERP Program Manager to lead ERP initiatives across the organization. Reporting to the System Lead - Microsoft Dynamics 365 ERP, this newly created role will take ownership of project work streams and coordinate business teams and external technology partners to deliver agreed outcomes. The position works closely with Finance, Operations, IT, and vendors to manage priorities, timelines, dependencies, deliverables, and delivery challenges.

The ERP Program Manager will lead multiple initiatives from initiation through completion, manage external partner commitments, connect business requirements with technology delivery, and keep stakeholders informed about progress, risks, decisions, and next steps. As WELL establishes a dedicated ERP function, the role will also help develop practical project management, tracking, and reporting processes and improve consistency and visibility across ERP delivery.

This is a full-time, one-year contract position based in Canada. The anticipated annualized salary range is CAD $90,000–$120,000, determined by experience, qualifications, skills, and organizational needs.

Requirements

• Experience managing or taking ownership of ERP projects, implementations, enhancements, or integrations, coordinating activities and deliverables across business and technology teams.
• Understanding of how ERP systems support business processes.
• Experience working directly with external implementation partners, consultants, or technology vendors, including managing expectations, tracking commitments, and addressing delivery challenges.
• Ability to organize multiple priorities, establish realistic plans, manage dependencies, identify risks, and determine when to resolve, involve stakeholders, or escalate an issue.
• Ability to work effectively with Finance, Operations, IT, business leaders, and external partners, communicating clearly and building alignment around shared priorities.
• Comfort leading discussions, asking questions, and constructively addressing competing expectations.
• Ability to create structure, make informed recommendations, follow through on commitments, and adapt as priorities and processes evolve.

Nice To Haves

• Experience with Microsoft Dynamics 365 Finance & Operations.
• Familiarity with Azure DevOps, monday.com, or similar tools.
• Experience with ERP platforms other than Microsoft Dynamics 365 is welcome.

Responsibilities

• Lead multiple ERP projects from initiation through completion, coordinating plans, timelines, dependencies, and deliverables.
• Establish project priorities, resolve issues, and ensure initiatives meet agreed requirements.
• Manage project relationships with external technology partners, setting expectations for scope, timelines, and deliverables.
• Monitor vendor commitments, address performance gaps, and escalate issues when needed.
• Collaborate with Finance, Operations, IT, and external partners to clarify requirements, align priorities, and coordinate ERP improvements.
• Help teams navigate dependencies and make decisions that move initiatives forward.
• Track progress, risks, outstanding decisions, and next steps across multiple initiatives.
• Lead project discussions, identify potential delays, and provide timely updates and recommendations to the ERP leader and stakeholders.
• Develop practical project management, tracking, and reporting processes for the developing ERP function.
• Promote consistency in how ERP work is organized, commitments are monitored, and outcomes are communicated.

Benefits

• An opportunity to contribute to establishing WELL’s dedicated ERP function and strengthen project delivery and vendor accountability.
• Opportunity to lead ERP initiatives, influence decisions, and work with Finance, Operations, IT, and external technology providers.
• A workplace culture that prioritizes health and wellbeing and offers resources to discuss mental, physical, and psychological needs.
• A diverse, equitable, and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed