ERP Manager - Bensalem, PA
About The Position
The ERP Manager will be responsible for defining and communicating the ERP roadmap aligned with company objectives. This role involves managing and mentoring the ERP team, overseeing system upgrades and performance, and developing project plans, budgets, and timelines for ERP initiatives. The manager will collaborate with various stakeholders to design and deliver solutions, manage ERP licensing and costs, and lead the planning, testing, and deployment of updates and new features. Additionally, the role includes coordinating training and user support, monitoring feedback for enhancements, and maintaining automated test libraries and quality assurance processes. The ERP Manager will also act as a liaison between the ERP team and stakeholders, representing the company in dealer groups.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- Proven experience in ERP system management, implementation, and maintenance.
- D365 experience is a must.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multitasking skills.
- Knowledge of data security and compliance regulations.
Responsibilities
- Define and communicate ERP roadmap aligned with company objectives.
- Manage and mentor ERP analysts and product owners; foster a culture of continuous improvement.
- Oversee ERP system upgrades, maintenance, and performance optimization.
- Develop and manage project plans, budgets, and timelines for ERP initiatives.
- Collaborate with business units, IT, and external partners to design and deliver solutions.
- Manage ERP licensing, monitor usage, and optimize costs.
- Analyze upcoming releases, assess impacts, and communicate changes to stakeholders.
- Lead release planning, testing, and deployment of updates and new features.
- Act as liaison between ERP team and stakeholders; represent company in dealer groups.
- Coordinate training, documentation, and user support for new functionality.
- Monitor feedback and business outcomes, drive enhancements for efficiency and satisfaction.
- Maintain automated test libraries and quality assurance processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
