ER Admitting Specialist - (Part-time, Tuesday - Friday 3:30pm-8:30pm & Saturday 9:00am-6:30pm)

Washington Regional Medical System•Fayetteville, AR
•Onsite

About The Position

The ER Admitting Specialist registers emergency-room patients accurately and efficiently, collecting demographic, contact, and insurance information and entering it into the hospital’s electronic health record. The role obtains and processes required consent documents, supports payment arrangements and collections, and helps ensure accurate registration and billing records. It also coordinates communication among patients, families, medical staff, and Bed Control, and helps move patients through registration to their designated care areas. The position reports to the ER Admissions Manager and works in a fast-paced emergency-room registration environment while following HIPAA requirements and hospital procedures.

Requirements

  • High school diploma or GED.
  • Excellent communication skills, compassion, and a patient-focused approach.
  • Strong computer skills and ability to learn and navigate hospital software and electronic health record systems quickly.
  • Ability to manage multiple tasks and maintain accuracy in a fast-paced, stressful environment.
  • Ability to identify and resolve issues related to patient admissions and insurance coverage.
  • Adaptability to changing priorities and ability to work a variety of shifts as needed.
  • Minimum of one year of experience in a previous medical office setting is preferred.
  • Familiarity with medical terminology and CPT and ICD-10 coding is preferred.

Nice To Haves

  • At least one year of experience in a previous medical office setting.
  • Familiarity with medical terminology, CPT, and ICD-10 coding.

Responsibilities

  • Collect and enter patient demographic, insurance, and contact information into the hospital’s electronic health record system.
  • Obtain signatures on required legal and insurance consent forms and ensure documents are completed and scanned into the system.
  • Prepare service estimates, arrange payment plans, collect upfront payments, process cash collections, and reconcile daily reports.
  • Serve as a liaison between patients, families, and medical staff; coordinate with Bed Control for bed placement; and communicate delays to patients and leadership.
  • Escort and transport patients to designated areas as needed and support timely processing from registration to the appropriate room.
  • Monitor and resolve registration edit errors to maintain accurate patient records and billing information.
  • Follow HIPAA privacy policies and hospital procedures, including verifying patient identity.
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