Admitting Specialist (Full-time, Monday - Friday, 7:00am-3:30pm)

Washington Regional Medical System•Fayetteville, AR

1d•Onsite

About The Position

The Admitting Specialist reports to the Admissions Manager and ensures patient demographic information is accurate and entered into the billing system for outpatient and inpatient encounters. The position is cross-trained to work in various admissions areas. It is full-time, Monday through Friday, from 7:00 a.m. to 3:30 p.m., at Washington Regional Medical Center in Fayetteville, Arkansas. Washington Regional Medical System is a locally governed, community-owned, not-for-profit healthcare system serving Northwest Arkansas. Its mission is to improve community health through compassionate, high-quality care, prevention, and wellness education. Its vision is to be the leading healthcare system in Northwest Arkansas and the best place to receive and give care. Its values center on treating patients, families, visitors, physicians, and coworkers as one would wish to be treated. The role is primarily performed in a standard office environment. It involves sitting for most of the workday, with some standing and walking, occasional lifting, bending, pushing, or pulling, and potential exposure to communicable diseases and body fluids.

Requirements

High school diploma or GED.
Minimum of 1 year of experience in a previous medical office setting is preferred.
Familiarity with medical terminology, CPT, and ICD-10 coding is preferred.

Nice To Haves

At least 1 year of experience in a previous medical office setting.
Familiarity with medical terminology, CPT, and ICD-10 coding.

Responsibilities

Engage with patients, guests, and coworkers in a positive and professional manner.
Ensure compliance with HIPAA policy.
Escort and/or transport patients to their appropriate destination.
Continuously monitor the dedicated physician hotline to ensure timely encounter creation.
Ensure registration information is accurate and complete using the appropriate software.
Obtain patient picture identification to ensure adherence to the Red Flag Rule.
Obtain necessary documents and signatures and scan them into the appropriate systems.
Coordinate bed placement and physician orders with Bed Control, communicating delays to patients and/or families and leadership.
Prepare estimates of patient responsibility according to specific payor contracts, arrange payments with guarantors, and collect upfront payments as necessary.
Reconcile daily cash collections and present findings to the Cashier.
Perform daily census reconciliation.
Resolve all registration edit errors daily.