ER Admitting Specialist - (Part-time, Tuesday - Friday 3:30pm-8:30pm & Saturday 9:00am-6:30pm)

Washington Regional Medical System • Fayetteville, AR

9d • Onsite

About The Position

The ER Admitting Specialist reports to the ER Admissions Manager and is responsible for efficiently and accurately registering emergency room patients. The role collects demographic and insurance information, obtains consent signatures, and ensures compliance with HIPAA regulations. It also supports patient-provider communication, coordinates with bed control, processes payments, and resolves registration issues in a fast-paced, high-intensity environment.

The position is based at Washington Regional Medical Center in Fayetteville, Arkansas. The work is primarily clerical and registration-related in the emergency room. The role spends about 80% of its time sitting and 20% standing or walking short, frequent distances. It may involve occasional lifting, bending, pushing, or pulling up to 50 pounds, and exposure to communicable diseases and body fluids.

Requirements

• High school diploma or GED.
• Excellent communication skills, compassion, and a patient-focused approach.
• Strong computer skills and ability to quickly learn and navigate hospital software and electronic health record systems.
• Ability to manage multiple tasks and maintain accuracy in a fast-paced, stressful environment.
• Ability to identify and resolve issues related to patient admissions and insurance coverage.
• Adaptability to changing priorities and ability to work a variety of shifts as needed.
• Ability to perform occasional lifting, bending, pushing, or pulling up to 50 pounds.

Nice To Haves

• At least one year of experience in a previous medical office setting.
• Familiarity with medical terminology, CPT, and ICD-10 coding.

Responsibilities

• Accurately collect and enter patient demographic, insurance, and contact information into the hospital’s electronic health record system.
• Obtain signatures on required legal and insurance consent forms and ensure documents are completed and scanned into the system.
• Prepare service estimates, arrange payment plans, collect upfront payments, process cash collections, and reconcile daily reports.
• Serve as a liaison between patients, families, and medical staff.
• Coordinate with the Bed Control department for bed placement and communicate delays to patients and leadership.
• Escort and transport patients to designated areas as needed, ensuring timely processing from registration to the appropriate room.
• Monitor and resolve registration edit errors to maintain accurate patient records and billing information.
• Follow HIPAA privacy policies and hospital procedures, including verifying patient identity.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED