Night Shift - Equipment Technician (Digital Support Specialist - Memphis, TN)

Glidewell Dental•Memphis, TN

82d•Onsite

About The Position

This position is based in Memphis, TN and operates on a night shift schedule from Monday to Friday, 5:00 PM to 2:00 AM, with a Saturday rotation once a month. The role involves repairing and maintaining CNC equipment and production machinery, diagnosing issues, performing routine maintenance, and calibrating digital equipment such as 3D scanners and printers. The technician will also be responsible for rigging and moving equipment, installing new machinery, and providing both onsite and phone support to external customers. Additionally, the role requires utilizing a ticketing system for record-keeping, managing inventory and tools, maintaining company-issued equipment, and using company vehicles for travel to various locations for support. The position also includes other related duties as required by management.

Requirements

Must be able to work night shift listed above.
Minimum one (1) year of experience troubleshooting and repairing mechanical equipment, electrical equipment or relevant experience.
Proficient English verbal and written communication skills
Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).
Demonstrated knowledge of core mechanical and electrical engineering principles.
Valid documentation to travel domestically required.

Nice To Haves

Previous experience working with CNC machines or similar equipment, preferred.

Responsibilities

Repairs and maintains minor and routine CNC equipment and production machinery issues.
Examines and gathers data of equipment and machinery issues to help determine the fundamental problem; escalates as needed.
Conducts routine machinery maintenance and ensures proper working conditions.
Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers.
Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.
Rigs and moves production equipment throughout the shop.
Installs and setup new equipment as needed.
Provides onsite and phone support for external customers.
Provides guided support for all equipment.
Utilizes ticketing system to create, record and update information relevant to equipment repair and maintenance activities.
Checks in/out inventory, tools, and supplies.
Maintains and ensures proper working condition of company-issued tools, supplies, and vehicle.
Utilizes company-issued vehicles to travel to various locations and remote labs to carry out equipment and machinery support.
Performs other related duties and projects as business needs require at direction of management.