Equipment Support II

Sunstate • Orlando, FL

7d • Onsite

About The Position

Sunstate Equipment Co. is hiring an Equipment Support II to assist customers and support equipment operations in the yard. The role involves preparing and staging equipment, helping customers select and use equipment safely, processing rental paperwork, maintaining and fueling equipment, and keeping the work area organized. Work is outdoors and physically active, with some delivery or pickup duties at job sites as needed.

The typical schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime eligibility and overtime after 40 hours. The position is located at 9075 Sidney Hayes Rd, Orlando, FL 32824. Pay depends on experience, with a quarterly branch performance bonus.

Sunstate describes a close-knit, safety-focused workplace where employees are valued and encouraged to develop their skills and careers. The company is an equal-opportunity employer, maintains a drug-free workplace, and participates in E-Verify.

Requirements

• Consistently follow safety policies, procedures, and guidelines.
• Be comfortable working outdoors in the elements and remaining physically active while operating, staging, loading, and offloading equipment.
• Demonstrate excellent customer relations, including positive interaction and problem-solving.
• Communicate effectively, including active listening and assimilating information.
• Be able to receive coaching and implement direction effectively.
• Have the range of motion, agility, and strength to climb into and out of large vehicles, trailers, and equipment.
• Be capable of normally lifting 25 pounds, frequently lifting 50 pounds, and occasionally lifting 90 pounds with mechanical or lift assistance.
• Focus on details and complete tasks accurately.
• Be able to read, write, and speak English.

Nice To Haves

• Previous customer service experience in the construction industry or a related field.
• Equipment operating experience.
• Bilingual communication skills.

Responsibilities

• Greet customers and assist with their needs in the yard.
• Prepare and stage equipment for deliveries.
• Maintain the flow of equipment into and out of the yard.
• Connect trailers and other towable equipment to customer vehicles and ensure loads and trailers are secured.
• Instruct customers in the proper and safe use of equipment and demonstrate its operation.
• Review rental contracts to ensure the correct equipment is delivered.
• Complete customer equipment pickup and return receipts.
• Pressure-wash equipment in the wash bay.
• Keep the work area neat and organized by putting away tools, clearing benches, and sweeping or hosing the area at the end of each workday.
• Follow safety regulations and wear required personal protective equipment.
• Deliver or pick up equipment at job sites as needed, including equipment exchanges.
• Regularly inventory equipment and accessories.
• Fuel equipment, check service, and make minor repairs to some small equipment.

Benefits

• Weekly pay.
• Quarterly branch performance bonus.
• Uniforms provided and cleaned at no cost.
• Annual work boot allowance.
• Free rental of company equipment.
• Free prescription safety glasses.
• Vacation overtime averaging benefit that pays overtime while on vacation.
• Paid annual holiday of the employee's choice through My Holiday.
• Medical, dental, and vision benefits after a full month of employment.
• PTO, sick leave, and personal time accrued after 90 days.
• 401(k) retirement plan enrollment after 90 days.
• Baby Bonding benefit.
• Discounts on movie tickets, cell phone bills, and other items.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed