Equipment Service Shop Manager

Foley Equipment • Wichita, KS

6d

About The Position

The Equipment Service Shop Manager is directly involved in the day-to-day operation of the equipment service department at the North KC Rebuild Center. The role schedules work, communicates with customers and technicians, and directs technicians’ work in the shop, with a focus on supporting customer and technician needs. Travel is required for training and/or to assist at other locations.

Requirements

• Previous employee management experience.
• Excellent communication and customer service experience.
• Experience working on or knowledge of heavy equipment.
• Experience working in a service department.

Nice To Haves

• Previous employee management experience in a service department.
• CAT earthmoving equipment experience.

Responsibilities

• Ensure work is performed safely.
• Develop schedules to meet customer needs.
• Communicate with customers and technicians about repairs, status, pricing, and follow-up.
• Ensure technicians have the training and tools they need.
• Review work orders and their status.
• Travel for training and/or to assist at other locations.

Benefits

• Competitive pay.
• 401(k) with matching.
• Full insurance benefits.
• Holiday leave, PTO, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed