About The Position

The Equipment Maintenance Technician, Home Medical Equipment performs calibration, tracking, inspection, testing, repair, and routine preventive maintenance for diagnostic and therapeutic home-care rental equipment. The technician documents work in the electronic maintenance system in accordance with department policies and regulations. The role applies technical, mechanical, and electronic knowledge of equipment standards, manufacturer recommendations, troubleshooting techniques, maintenance schedules, and documentation requirements to support proper equipment function. It includes testing and maintaining rental equipment, managing equipment inventory and rental tracking, responding to safety alerts and incidents, and communicating with customers and colleagues about equipment use, maintenance, and repair progress.

Requirements

  • Must be at least 18 years of age.
  • Two years of electrical and mechanical equipment functionality experience.
  • Wisconsin driver’s license.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and lift up to 80 pounds without assistance.
  • May be exposed to blood-borne pathogens, electrical, mechanical, chemical, and radiation hazards; personal protective equipment must be worn as necessary.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Apply technical, mechanical, and electronic knowledge of equipment standards, manufacturer recommendations, troubleshooting techniques, maintenance schedules, and documentation requirements.
  • Perform diagnostic testing and preventive maintenance on rental equipment using testing equipment and tools.
  • Assign and track rental products using rental numbers.
  • Document test results, maintenance, and repairs of patient- and company-owned equipment in the electronic maintenance system according to department policy.
  • Order parts as needed.
  • Investigate incidents and analyze equipment performance when notified by a patient or team member.
  • Review patient-care equipment safety alerts and recall notices, and take appropriate action to test affected equipment or remove it from service.
  • Maintain the required par level of rental equipment and order equipment as needed.
  • Educate and train team members, customers, caregivers, and vendors on the proper use, care, and safety of rented or purchased equipment.
  • Coordinate and prioritize maintenance and repair work, keep customers informed about progress or possible delays, and escalate issues as necessary.
  • Assemble equipment for customers and team members as needed.

Benefits

  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays and team member cost-sharing premiums.
  • Daycare access.
  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
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