Equipment Maintenance Tech - Home Medical Equip (SR)

Thedacare • Appleton, WI

2d • Onsite

About The Position

The Equipment Maintenance Technician, Home Medical Equipment performs calibration, tracking, inspection, testing, repair, and routine preventative maintenance for diagnostic and therapeutic home care rental equipment. The technician documents work performed in the electronic maintenance system in accordance with department policies and regulations.

The role applies technical, mechanical, and electronic knowledge of equipment standards, manufacturer recommendations, troubleshooting techniques, maintenance schedules, and documentation requirements to ensure equipment functions properly. It includes testing and maintaining rental equipment, assigning rental numbers, ordering parts and equipment, investigating equipment incidents, responding to safety alerts and recalls, and keeping rental inventory at required levels.

The technician communicates with team members, customers, caregivers, and vendors, including providing education and training on equipment use, care, and safety. The role also coordinates and prioritizes repair work, keeps customers informed about progress or delays, escalates issues as necessary, and assembles equipment for customers and team members.

Requirements

• Must be at least 18 years of age.
• Two years of experience with electrical and mechanical equipment functionality.
• Wisconsin driver’s license.
• High school diploma or GED preferred.

Responsibilities

• Apply technical, mechanical, and electronic knowledge of equipment standards, manufacturer recommendations, troubleshooting techniques, maintenance schedules, and documentation requirements.
• Perform diagnostic testing and preventative maintenance on rental equipment using testing equipment and tools.
• Assign rental products a rental number and track them for verification.
• Document test results, maintenance, and repairs of patient- and company-owned equipment in the electronic maintenance system according to department policy.
• Order parts as needed.
• Investigate incidents and analyze equipment performance when notified by a patient or team member.
• Review patient care equipment safety alerts and recall notices, and take appropriate action to test affected equipment or remove it from service where appropriate.
• Maintain the required par level of rental equipment and order equipment as needed.
• Communicate with team members, customers, caregivers, and vendors, and provide education and training on proper equipment use, care, and safety.
• Coordinate and prioritize maintenance and repair workload, keep customers informed about progress or possible delays, and escalate issues as necessary.
• Assemble equipment for customers and team members as needed.

Benefits

• Health coaches, relaxation rooms, health-focused apps, and mental health support.
• Minimal or zero copays.
• Team member cost-sharing premiums.
• Daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED