Equipment Delivery Technician-Non CDL

MasVida Health Care Solutions•Lubbock, TX

About The Position

The Equipment Delivery Technician is responsible for the safe, timely, and professional delivery, setup, and retrieval of durable medical equipment (DME) to and from customer locations, including healthcare facilities. The role ensures equipment is clean, functional, and properly documented while providing excellent customer service. As a field representative of MasVida Healthcare Solutions, the technician helps uphold the company’s commitment to quality, safety, and responsiveness.

Requirements

  • Valid driver’s license with a clean driving record.
  • Ability to safely lift, load, and maneuver equipment weighing up to 75 lbs.
  • Strong attention to detail and commitment to safety and compliance.
  • Comfort using handheld devices and basic route-tracking technology.
  • Dependable, self-motivated, and customer-focused.
  • High school diploma or equivalent.
  • Must pass a background check, DOT physical, and drug screen.
  • Willingness to work flexible shifts and participate in an on-call rotation as needed.

Nice To Haves

  • At least 1 year of experience in delivery driving, logistics, or DME.

Responsibilities

  • Load, transport, and deliver DME and oxygen-related equipment to healthcare providers and patients.
  • Set up and test delivered equipment, confirm proper operation, and provide basic instruction to facility staff.
  • Retrieve equipment from customer locations, inspect it, and document its condition.
  • Follow company protocols for infection control, equipment cleaning, and PPE use.
  • Complete delivery and pickup documentation accurately, including proof of delivery, condition reports, and work orders.
  • Keep vehicles stocked with necessary supplies and maintained in safe operating condition.
  • Communicate promptly with dispatch and branch teams about schedule or delivery issues.
  • Report damaged or missing equipment and customer feedback to the Branch Operations Manager or Area Director.
  • Comply with DOT, FDA, and HIPAA regulations related to transporting and handling medical devices.
  • Assist with warehouse duties such as staging, loading, and cleaning equipment when needed.
  • Demonstrate professionalism and empathy in customer interactions.
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