Delivery Driver (non-CDL)

HD Supply•Auburn, MA

11d

About The Position

Makes deliveries to customers using a company-provided or rental vehicle. Maintains delivery records, inspects and maintains delivery vehicles, and provides customer service regarding order and delivery issues. The role requires operating a company or rental vehicle during the average work week, an acceptable Motor Vehicle Record (MVR), and a valid driver’s license. MVRs are continuously monitored for employees selected for the position. The driver delivers customer orders safely within a service area, follows planned routes and traffic and safety regulations, handles inventory using powered and non-powered material handling equipment, and communicates with customers and the distribution center about deliveries. The role works under general supervision and refers complex or unusual problems to a supervisor. Work typically takes place in a comfortable environment, with regular exposure to factors that may cause discomfort or a moderate risk of accident or illness. The job requires intermittent physical exertion and typically involves overnight travel less than 10% of the time.

Requirements

Valid driver’s license and an acceptable Motor Vehicle Record (MVR); MVRs are continuously monitored.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to walk, stand, stoop, climb, lift, and maneuver material or equipment that may weigh 50+ pounds or be awkward.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area and address order issues with customers.
Follow planned routes to make timely deliveries while complying with traffic laws and safety regulations.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Provide professional and polite customer service during deliveries.
Review order manifests to verify that customer orders and daily routes are complete and accurate.
Perform pre- and post-trip vehicle inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records in accordance with company policies and procedures.
Contact customers with delivery status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.