Delivery Driver - Non CDL

HD Supply•Tyler, TX

10d

About The Position

The Delivery Driver makes customer deliveries using a company-provided or rental vehicle. The role maintains delivery and vehicle records, inspects and maintains delivery vehicles, and assists customers with order and delivery issues. Operating a company or rental vehicle is required and may occur during the average work week. The company continuously monitors Motor Vehicle Records (MVRs); an acceptable MVR status and valid driver’s license are required. The position works under general supervision and uses judgment within well-defined policies, procedures, and techniques. Work output is regularly reviewed by a senior coworker or supervisor, and complex or unusual problems are referred to a supervisor. The work environment may involve temperature extremes, moving machinery, loud noises, and fumes. The role requires intermittent sustained physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment weighing 50 pounds or more. Overnight travel is typically less than 10% of the time.

Requirements

A valid driver’s license and acceptable Motor Vehicle Record (MVR) status are required.
Generally 2–5 years of experience in the area of responsibility.
Specialized skills training or certification may be required.
Ability to perform intermittent sustained physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment weighing 50 pounds or more.

Nice To Haves

High school diploma or GED is strongly preferred.
Prior experience delivering merchandise to customers using a box truck or similar vehicle.
At least 1 year of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Deliver customer orders safely within a service area, following planned routes and traffic laws and safety regulations.
Interface with customers about order issues and provide professional, polite customer service during deliveries.
Load inventory into trucks and unload orders at customer sites using powered and non-powered material handling equipment.
Review order manifests to ensure customer orders and daily routes are complete and accurate.
Perform pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Maintain routine contact with the distribution center for instructions about delivery interruptions, such as traffic congestion or missing orders.
Prepare and maintain vehicle and customer order records according to company policies and procedures.
Contact customers with delivery-status updates.
Provide management with feedback on escalated customer service and sales-related issues.
Inspect and maintain delivery vehicles.